Wix Forms: Choosing Who Gets Notified About Form Submissions
7 min read
Control who gets notified after a visitor fills out a form. Site collaborators can receive and respond to form submissions directly from Wix Inbox, the mobile apps, and from their personal emails. You can also notify external emails not connected with your site.
Note:
Site collaborators must be assigned Wix Inbox permissions. Go to Roles & Permissions in your dashboard to add or remove Wix Inbox permissions.
In this article, learn more about:
Types of notifications
There are different notification options, depending on which editor you are using.
New Forms
Old Forms
By default, when someone submits a form, an email is automatically sent to the site owner notifying them about the submission. This email notification is built using Wix Automations. Additionally, you can set up Wix Automations to send a notification to your Wix Inbox when a submission comes through.
Click below to learn about the 2 options.
Email notifications
Wix Inbox notifications
Choosing who gets notified about form submissions
Select recipients for form submission notifications. Choose if you want to send the notifications to yourself, your collaborators, or even external email addresses.
New Forms
Old Forms
- Go to Forms & Submissions in the site's dashboard.
- Click the More Actions icon
next to a form. - Click Set notifications.
Tip: This redirects you to see the active email automation for this form. - Click the More Actions icon next to the relevant automation.
Tip: The automation should have 'Form submitted > Get an email' as the trigger and action). - Click Edit.
- Scroll down to the automation action and click the Action drop-down.
Tip: The action should be 'Get an email'. - Under Send email to: select Custom emails.
- Enter the emails you want to receive the form submission notifications.
Note: If you still want the site owner to receive the notifications, add the site owner's email address to the list. - Click Save.
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