Wix Bookings: Zoom General and Advanced FAQs

Zoom is a platform that allows you to host online video sessions. You can connect to just one person or many. You and your clients can access the session on a variety of devices including computer, phone, and iPad.



In a Zoom meeting you can:

• Hold a meeting with one person or many people
• Share your screen
• Mute and unmute participants, or allow them to do so themselves
• Use the group chat to exchange written messages (or disable chat)
• Record the session (or allow participants to record)

1. Go to Manage Apps in your site's dashboard.
2. Click the More Actions icon  next to the Zoom app.
3. Click Delete. 
4. Log out of your Zoom account.
   Note: If you don't log out, you'll reconnect to the same account in the next step.
5. Reconnect to the correct account while creating your next service.
   Note: After reconnecting, you can still host the meetings you created with your first account. Just make sure to log in to Zoom using that account and hold the online service. 

• The Zoom link appears in your Wix calendar only after a booking is made. Courses and Class sessions that have no bookings do not have a link.
• Make sure you are the one providing the service. If it's a staff member, they can get the link through the calendar if synced, or through the Wix Owner app.

1. Click on the session in your Booking Calendar. 
2. Click Edit. 
3. Click This Session. 
4. Assign the session to the relevant staff member.

1. Go to Manage Apps in your site's dashboard.
2. Click the More Actions icon  next to Zoom.
3. Click Delete. 
4. Select a reason for deleting the app from the drop-down list.
5. Click Delete App.

Step 2 | Reinstall the Zoom App

1. Go to Staff in your site's dashboard.
2. Click Edit under Video Conferencing.
3. Select the Zoom app.
4. Click Continue.
5. Click Connect.
6. Select the Zoom account you want to connect.

1. Go to Settings in your site's dashboard.
2. Click Bookings Settings.
3. Click Emails & SMS reminders.
4. Click Customize under Confirmation email.
5. Click the Add a video conferencing link to this email toggle to remove automatic video conferencing link sharing. 
6. You can now manually send the video conferencing link to participants in your Booking Calendar at a time of your choosing.

1. Go to your Bookings Calendar. 
2. Select the sessions you wish to make offline. 
3. Click the More Actions icon .  
4. Click Remove link. 
5. Click Remove Link to confirm.