Reasons for Not Receiving a Free Domain Voucher
1 min read
If you signed up for a yearly Premium plan (Light, Core, Business, and Business Elite), you are eligible to receive a free domain voucher.
If you didn't receive the voucher, or believe it wasn't credited to your domain purchase, you may not have been eligible for one of the following reasons:
- You purchased a monthly plan: The free domain voucher is offered as a gift with purchase of a yearly Light, Core, Business, and Business Elite Premium plan. If you purchased a monthly plan you are not eligible for the free domain voucher.
- You purchased your domain name before you purchased a Premium plan: If you purchased your domain name prior to purchasing your Wix plan, it is not possible to apply the voucher retroactively or offer you a refund. If you received the voucher and already have a domain name, you are welcome to use it for the purchase of another domain name.
- Additional Features: You redeemed your voucher, but purchased additional features such as privacy, or additional years of service on top of this.