CMS: Troubleshooting User Input Element Issues

The CMS (Content Management System) allows you to create and manage dynamic content on your site. This is particularly useful for site owners who want to collect user input, such as customer feedback, registration forms, or other types of data. 

For example, you might have a contact form where customers can leave their details and questions. However, sometimes you may encounter issues with user input elements. This guide will help you troubleshoot and resolve these common problems.

Ensure that your input elements are correctly connected to your dataset. If elements are not connected properly, data will not be stored in your collection.

Validation errors can prevent data from being submitted correctly. These errors occur when the input does not meet the criteria set for the field. If you see any validation errors, adjust the input criteria in the properties panel to ensure they match the expected data format.

Your dataset mode determines how data is handled when users interact with your input elements. Make sure the dataset mode is set correctly for your needs. If the dataset mode is not set correctly, users will not be able to submit their input.

Collection permissions determine who can view, add, update, or delete collection content on your live site. Make sure your collection permissions are set to allow the relevant people to access the content. 

If you are using optional sandbox collections, ensure that your content is synced. Differences between these collections can cause issues with user input. Keeping these environments synced helps avoid discrepancies and ensures smooth operation. 

If the problem persists, contact us, and we will be happy to help.