Charging Customers from the Orders Page

3 min read
Charge customers for unpaid orders - right from the Orders tab in your site's dashboard. You can send a pay link, an invoice requesting payment, or enter your customer's credit card manually.
In this article, learn how to:

Charging with a card reader

Important:
  • This solution is currently available only for merchants who connect Wix Payments as their payment provider.
  • Before charging, you need to obtain a card reader and set it up
Charge customers who visit you in person using the BBPOS WisePOS E card reader.
Screenshot of the card reader
To process a payment, simply select Charge with card reader from the Collect Payment button and let your customer tap, swipe, or insert their credit or debit card.

Send customers a pay link that they can click to make a secure online payment. You can share the link in an email, text message, or paste it anywhere else. To make your link more professional, add your company logo and customize the "Pay Now" button.
GIF showing how you can create a paylink with your own logo

To charge with a pay link:

  1. Go to Orders in your site's dashboard.
  2. Click Collect Payment.
  3. Select Charge with a pay link.
  4. (Optional) Edit the request description.
  5. (Optional) Customize the link design and button text:
    1. Click +Open settings.
    2. Select a button background color.
    3. Edit the button text.
    4. Add an image (e.g. your company's logo).
  6. Click Create Link.
  7. Share the link with your customer using one of the available methods.
    Tip: You'll be notified when you receive payment.

Charging by manually entering a credit card

Note:
Manual card entry is available only if you use a payment provider that supports this payment method.
You can accept payment for an unpaid order by entering your customer's card details yourself. You have the option of accepting complete or partial payment. 
Screenshot of the popup where you enter a client's card details manually
Note:
You can save a customer's card on file, with their consent, while you manually enter credit card details and then use it to charge future order. Learn more about saving and charging customer cards.

Charging with an invoice

Some customers, especially organizations, require an invoice before they can send you payment. You can create an invoice requesting payment for any unpaid order.
GIF showing how to create an invoice requesting payment
After you click to create it, choose how you want to share it. You can print the invoice. 
Alternatively, if you send the invoice to your customer by email or as a shared link. When your customer clicks the link, they'll see a Pay Invoice button, which allows them to pay for an order online using any of your payment methods.
Tip:
Before you send your first invoice, set up invoicing by adding your company logo and business details. 
Screenshot of a sample invoice

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