Wix Bookings: Sending SMS Reminders to Members
2 min read
Make sure your members know when their bookings are taking place by sending them SMS (text message) reminders. These messages arrive 24 hours before a session starts.
Note:
If your SMS section does not look like the one in the images below, click here.
In this article, learn more about:
Tip:
To send more advanced SMS reminders, with custom text and timing, you can add the Omnisend app to your Wix Bookings site.
Enabling SMS reminders
You enable reminders from the business settings section of your site's dashboard. This is a great way to provide better customer service and make sure clients never miss a session. The SMS reminders are automatically sent 24 hours before a session takes place.
Important:
- You need to upgrade to a Business Premium plan in order to send SMS reminders.
- SMS Reminders must comply with the Wix SMS terms of use.
To enable SMS reminders:
- Go to Booking Settings in your site's dashboard.
- Click Emails & SMS Reminders.
- Enable the Session Reminders toggle under Notifications clients get.
- (Optional) Click View to preview the message your members receive.
FAQs
Click a question below to learn more about SMS reminders.
How do my clients ask for SMS reminders?
Can I set the timing for my SMS reminders?
What number do I send my SMS reminders from?
Can I customize my SMS reminders?
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