Email Marketing: Understanding Your Monthly Balance
3 min
In this article
- Actions that impact your monthly balance
- Checking your monthly balance
- FAQs
Your email marketing balance shows the number of emails you can send to recipients each month. You can send an unlimited amount of email marketing campaigns as long as you remain within your email limit. You can send 200 emails a month for free, or upgrade your plan to send more emails.
Note:
Email marketing plans are separate from Wix's site plans. Premium plans enhance your site's capabilities, while an email marketing plan enables you to use advanced email features.
Actions that impact your monthly balance
Your balance is impacted every time you send or schedule an email, including automated emails.
Actions that impact your monthly balance:
- Email marketing campaigns (including sent, scheduled or resent)
- Email sent using Wix Automations
- Scheduling an email campaign: If you schedule a campaign to be sent to 50 contacts in one week, those 50 emails are automatically deducted from your quota.
Actions that do not impact your monthly balance:
- Sending a test email: You can send yourself a test email or campaign and see how it looks to subscribers.
- Transactional emails: Order confirmation, shipping confirmation, password reset, and other transactional emails do not impact your monthly balance if they were Installed for you.
- Sharing a campaign that has already been published
When a quota is reached:
- No new email marketing campaigns can be sent.
- Automations continue being sent and are not blocked.
Checking your monthly balance
You can check how many emails you've sent in the current month from your email marketing dashboard. You can also see the date your balance resets. If you've used up your limit for the month you can either wait until the balance resets or upgrade your plan.
To check your monthly balance:
- Go to Email Marketing in your site's dashboard.
- Under Monthly balance you can view your current balance as well as a progress bar that shows how close you are to the limit.
Want to upgrade your email marketing balance?
Learn more about how to upgrade your email marketing plan.
FAQs
Click a question below to learn more about your email marketing monthly balance.
When does my balance reset?
Do all emails sent from Wix automations count towards my monthly balance?
What happens if I try to send an email when my quota is reached?
