Base44 Payments powered by Wix is is currently only available to select users in the U.SBase44 Payments powered by Wix is Base44's built-in payment provider that lets you accept payments directly on y...

Base44 Payments Powered by Wix: Overview

Discover how to utilize Base44 Payments powered by Wix to accept various payment methods directly on your site or app, including credit cards, Apple Pay, Google Pay, and PayPal. This article guides you through managing payments, viewing transaction history, and handling payouts effectively. You'll also learn about prohibited products and how to set up your account for seamless transactions, ensuring a smooth payment experience for you and your customers.

Base44 Payments powered by Wix is is currently only available to select users in the U.SBase44 Payments powered by Wix lets you accept payments directly in your app or site. The best practices below h...

Base44 Payments Powered by Wix: Best Practices for Merchants

Learn how to effectively use Base44 Payments powered by Wix to enhance your customer experience and maintain a good standing for your account. This article provides essential best practices, including the importance of clear contact information, transparent pricing, and accessible refund policies. Discover how to manage customer disputes and chargebacks to protect your business and foster trust with your customers, ensuring a smooth payment process.

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>Base44 Payments powered by Wix is is currently only available to select users in the U.S</div></div></div></div><div data-component-type="text"><div>Base44 Payments powered by Wix lets you accept payments directly in your app or site. The best practices below help you build trust with customers, reduce disputes and chargebacks, and keep your Base44 Payments account in good standing.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="contact-information" level="3">Contact information</h2></div><div data-component-type="text"><div>Having easy‑to‑find contact details in your app works to your benefit in many ways. Clear communication enhances your customers’ experience and helps you avoid disputes and chargebacks.</div></div><div data-component-type="text"><ul>
  <li>If you do not have a contact form on your app to receive messages from customers, make sure to mention your phone number, email address and an estimated response time. That way, your customers are not left waiting to hear back from you.</li>  <li>Consider adding a link to your Facebook page or other social channels where customers might get a quicker reply.</li>  <li>Reply in a timely manner to show your respect towards your customers and your business.</li>  <li>By allowing regular back‑and‑forth with your customers, you can prevent future problems that may come up down the line.</li>  <li>Document every communication between you and your customers. This is a “must do” for cases like a dispute.</li>  <li>The more contact methods you provide (for example, email, contact form, social media links, phone number), the more your customers will trust you and your business.</li>  <li>You must include the physical address of your permanent establishment or location in the footer of your app. If the business does not operate out of a physical location, include a mailing address for correspondence instead.</li>  <li>To ensure customers know the entity they are doing business with, add the name of your legal entity or individual entrepreneur to your app, or disclose your Doing‑Business‑As name (this may be your own name as a sole proprietor). We recommend adding this to the Contact Us section of your app, but you can also add it to your app’s footer.</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="clear-pricing" level="3">Clear pricing</h2></div><div data-component-type="text"><div>Displaying clear prices with no hidden fees in your app is essential. Below are some tips that have proven themselves to be useful with merchants around the globe.</div></div><div data-component-type="text"><ul>
  <li>Remember that customers view your app on different devices, such as phones and tablets. Make sure your layouts and fonts keep prices easy to read on all screen sizes.</li>  <li>Verify that the text is clear and that the colors stand out so prices are easy to notice.</li>  <li>Show the full price for each product or service, including the currency.</li>  <li>Make sure any additional fee, such as shipping or handling, is clear and easy to understand before checkout. This helps prevent questions and misunderstandings, and reduces the chances that customers feel they were misled in some way.</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="refund-or-return-policies" level="3">Refund or return policies</h2></div><div data-component-type="text"><div>Removing, or even moving, your refund policy to a different area in your app and making it less accessible or visible to shoppers could cause your account to be suspended.</div></div><div data-component-type="text"><div>There are more guidelines you should take into account before making changes to your existing refund policy:</div></div><div data-component-type="text"><ul>
  <li>Your refund policy needs to be concise and easy to understand.</li>  <li>Make sure your refund or return policy is visible wherever customers review or confirm their purchase. You can also add it to a central “Policies” or “Help” section in your app.</li>  <li>Your refund policy needs to comply with all applicable laws and regulations in the regions where you operate.</li>  <li>You can avoid disputes and complaints by making your refund policy visible and easy to find.</li>  <li>Offering a refund or assistance to your customer is a great way to maintain your good reputation as a merchant.</li>  <li>It is important to keep your customer happy. Sometimes, refunding or replacing an item is the best solution, even if the customer has made a mistake.</li>  <li>Many refund requests are submitted because the item was not as described or because the service or item was not received. Clear descriptions and communication help reduce these cases.</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="shipping-and-delivery-information" level="3">Shipping and delivery information</h2></div><div data-component-type="text"><div>If you sell physical or digital goods through your app, including accurate shipping and delivery information is a must. Your business benefits from positive feedback and word of mouth when you maintain open and honest communication with your customers.</div></div><div data-component-type="heading"><h2 id="" level="4">Physical goods - what customers need to know</h2></div><div data-component-type="text"><ul>
  <li>Total cost of shipping - this needs to be clear and easily found. </li>  <li>How will the item be shipped? Local post, UPS, Fedex?</li>  <li>When will the item be delivered? </li>  <li>Tracking information if available. This is crucial for locating items that weren’t delivered.  </li>  <li>If the item is not as described, are shipping fees returned to the customer? Is the customer liable for return-shipping fees? </li></ul></div><div data-component-type="heading"><h2 id="" level="4">Digital goods - what customers need to know</h2></div><div data-component-type="text"><ul>
  <li>Once payment is made, how will the digital product be delivered? </li>  <li>Can the customer trace the download of the product on their end? </li>  <li>If the product isn’t as expected, what options are available to the customer?</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title"></div><div class="info-content"><div>A satisfied and happy customer will recommend your services/products to others. Unfortunately, that same can’t be said for an unhappy and dissatisfied customer. If you do not make the required information visible to your customers, it could lead to (amongst other issues) negative feedback about your business on various social media platforms, as well as suspension of your account. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="privacy-policy-and-terms-and-conditions" level="3">Privacy policy, and terms and conditions</h2></div><div data-component-type="text"><div>Every app should provide a privacy policy. This is a statement that discloses the ways your app collects, uses, discloses, and manages the data of its visitors and customers. The privacy policy fulfills a legal requirement to inform a visitor about how their data is processed.</div></div><div data-component-type="text"><div>Your privacy policy should explain, in simple language:</div></div><div data-component-type="text"><ul>
  <li>What data you collect from visitors and customers, such as names, email addresses or payment details where relevant.</li>  <li>How you use, store and share that data.</li>  <li>How long you keep data and how customers can request access to or deletion of their data, where applicable.</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="customer-disputes" level="3">Customer disputes</h2></div><div data-component-type="text"><div>As much as you try to please your customers, unhappy customer experiences do unfortunately occur. Naturally, these experiences are not always avoidable and are part of doing business online.</div></div><div data-component-type="text"><div>If (for any reason) a customer is dissatisfied with a purchase made on your app, they have the right to contact their bank and dispute the charges and/or purchase made at your establishment. In the majority of cases banks do tend to side with their customers, but you can lessen the blow by following some important basic steps:</div></div><div data-component-type="text"><ul>
  <li>Respond to customer calls and/or emails in a timely manner.</li>  <li>Consider refunding to close the dispute - this is even more recommended when dealing with a digital product.</li>  <li>Keep records of emails and calls with clients. These can be used in disputes and could become the deciding factor in your favor. </li>  <li>If it’s a digital product and you can prove the item was downloaded and used, this is imperative in proving your case. Records of emails/calls to your business requesting support for a digital item can prove the item was received and that you have assisted the customer. </li>  <li>If a physical product, receipts showing it was delivered and signed for are no-brainers for resolving disputes and stating your side of the &quot;story&quot;. </li>  <li>If the refund request was received in the first 7 days after its delivery, did you comply?</li>  <li>The &quot;the customer is always right&quot; principle is even more relevant when it comes to online purchases made by electronic payment methods. Regardless of the facts, the bottom line is that banks want to keep their customers happy, even if they’re wrong - not necessarily fair, but true. </li></ul><div><br /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="chargebacks" level="3">Chargebacks</h2></div><div data-component-type="text"><div>Sometimes a payment dispute can result in a chargeback from the customer’s bank. If you have been conducting business online for a while, you may already be familiar with chargebacks. Just in case you have not yet received one, here is a brief explanation.</div></div><div data-component-type="text"><div>A chargeback is a demand by a credit card provider for a merchant to return the funds to a consumer, following a fraudulent or disputed transaction. Unlike a refund request, where it’s just between you and the customer, a chargeback gets the banks and the credit card companies (Visa, MasterCard, American Express, etc.) into the mix, and it’s not a good thing. </div></div><div data-component-type="text"><div>Keep the following points in mind:</div></div><div data-component-type="text"><ul>
  <li>Any chargeback requires time and resources from everyone involved. If you receive a chargeback, you also incur a chargeback fee.</li>  <li>With a chargeback, the payment funds are taken from you and returned to the customer, even if you already provided the product or service.</li>  <li>In addition to losing the transaction amount and fee, your business may be “marked” by the bank. The more chargebacks you get, the more banks and credit card companies may view you as a risky merchant.</li>  <li>Your primary goal should be to keep chargebacks to a minimum and resolve customer disputes before they turn into chargebacks. </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>Regardless of who’s right or wrong, chargeback &quot;points&quot; are never removed from your record. The more chargebacks you get, the higher your chances are of being labeled as a &quot;risky&quot; merchant and then suspended from Base44 Payments and/or other payment providers.</div></div></div></div>

Base44 Payments powered by Wix is is currently only available to select users in the U.SStart accepting payments for your business with Base44 Payments. Learn what information should be included on yo...

Base44 Payments Powered by Wix: Ensuring Your Business is Ready for Sales

Start accepting payments for your business with Base44 Payments powered by Wix, currently available to select users in the U.S. Learn what essential information to include on your site or app, such as business contact details, policies, and product descriptions, to ensure customer trust and compliance. This article guides you through setting up your payment system effectively, helping you create a seamless experience for your customers.

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>Base44 Payments powered by Wix is is currently only available to select users in the U.S</div></div></div></div><div data-component-type="text"><div>Start accepting payments for your business with Base44 Payments. Learn what information should be included on your site/app.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><ul>
  <li>Check that products or services you offer don’t appear on the <a data-composite="true" href="https://support.wix.com/en/article/wix-payments-prohibited-products-and-services" target="">prohibited products and services</a> list.</li>  <li>Complete your Base44 Payments account setup.<br />
<strong>Note:</strong> Your Base44 Payments account has to be verified before you're eligible for payouts to your bank account</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="business-contact-information" level="3">Business contact information</h2></div><div data-component-type="text"><div>Add the name of your business and easy-to-find contact details to your app, so customers can contact you if needed. Hard-to-find or no contact information is a major source of frustration for your visitors, as well as a reason why your account may not be verified by Base44 Payments.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Business name</h2></div><div data-component-type="text"><div>Display your business name clearly. It can be the name of your business entity, or your “Doing Business As” name. If you’re a sole proprietor, this may be your own name. When presenting your legal business name (i.e. your corporate, LLC or partnership name), or your trade name (your Doing Business As name), in your site/app, make sure it's identical to the ones you provided during your Base44 Payments account setup.</div></div><div data-component-type="text"><div>The business name you display on your site/app should also appear as your statement descriptor, which is the business name your customers see on their card statements. The statement descriptor lets customers identify their purchases easily, which helps save you unnecessary complaints and chargebacks.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Business location</h2></div><div data-component-type="text"><div>In you contact details, add your business’s physical address, including the country. Make it easy for your clients to see this information before they complete a payment or book a service.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/14/6eebd0a1-5384-4cf9-aa33-8cc2d17faf3c/042a42da-1911-4d18-acdf-2310f1019b63.png" alt="example of site footer with company address displayed," /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>Please, note that certain types of addresses, such as a post office box or mail-forwarding address, are not considered valid business addresses.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Customer service contact information</h2></div><div data-component-type="text"><div>Your site/app should include an email address and / or telephone number where customers can reach you. We recommend giving customers multiple ways to contact you.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/14/755c6592-d411-4720-a1f6-97c7032583c0/be5d3599-7897-4523-ae04-32d7d2d867cd.png" alt="example of footer with contact information displayed," /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="business-policies" level="3">Business policies</h2></div><div data-component-type="text"><div>Adding relevant policies such as a terms of service, privacy policy, and shipping &amp; return policies to keep your customers informed and protected.</div></div><div data-component-type="text"><div>This is important for your customers, so that they can easily refer to your policies.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/14/7d116954-7c38-4236-b012-7b0ad3a668c8/55dfeb4f-8281-40df-9f4d-9c25bbae307f.png" alt="example of site footer with links to business policies such as terms of use," /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Terms and conditions</h2></div><div data-component-type="text"><div>Your terms and conditions should include the legal restrictions related to your site/app and the regions you are doing business in. It’s important that your customers are properly informed about these terms and conditions prior to making a payment.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Privacy policy</h2></div><div data-component-type="text"><div>Every site/app should provide a privacy policy. This is a statement that discloses the ways your site/app collects, uses, discloses, and manages the data of its visitors and customers. The privacy policy fulfills a legal requirement to inform a visitor about how their data is processed.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Refund, return or cancellation policy</h2></div><div data-component-type="text"><div>Your Refund, Return, and/or Cancellation Policy explains your policies regarding the manner, timing and circumstances in which your customers can return or cancel an order, purchase or payment.</div></div><div data-component-type="text"><div>Be sure that you clearly disclose your policy on cancellations and returns clearly and before checkout. You should include a “click to accept” button, checkbox, or other acknowledgement for customers to agree to these terms.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Shipment, fulfillment or delivery policy</h2></div><div data-component-type="text"><div>Your shipment, fulfillment or delivery policy explains your policies regarding the manner, timing and other restrictions about the way you ship, deliver, or fulfill your products and services.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="information-about-products-or-services-offered" level="3">Information about products or services offered </h2></div><div data-component-type="text"><div>Customers appreciate detailed information and transparency to help them choose products and services. Make sure you include the following information, where applicable.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Detailed product descriptions</h2></div><div data-component-type="text"><div>Clear product descriptions are required for all goods and services. This includes labelling cosmetics, food and beverage items with the full list of ingredients and giving detailed descriptions for each service or event that you offer.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Clear prices and purchase currency</h2></div><div data-component-type="text"><div>If your prices are not automatically disclosed, for example in such cases as price quotes made through invoices, make sure that each item or service shows clear pricing, including the currency.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Subscriptions and memberships</h2></div><div data-component-type="text"><div>If you offer subscriptions, packages or memberships that involve recurring payments, be transparent about any required commitments and future payments. These include:</div></div><div data-component-type="text"><ul>
  <li>Customer consent prior to a recurring transaction</li>  <li>Disclosure of the fixed dates or intervals on which the transactions will be processed</li>  <li>A simple cancellation procedure</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Display card scheme brand marks in full color</h2></div><div data-component-type="text"><div>Letting your customers know what payment methods you accept is essential for converting visitors into shoppers. You need to be very accurate here. Card schemes, such as Visa and Mastercard, require that their logos are displayed in full color. They will automatically be shown at checkout, so you're covered there. But if you are considering adding logos to your site/app, make sure to display them in full color too. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/14/f7825bce-b211-4787-aadb-6bce5d141724/d07add2e-9558-44c1-81a6-dd8bec51f73e.png" alt="showing card logos for mastercard, visa, and other card schemes," /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Disclaimer:</div><div class="info-content"><div>This article is based on <a data-composite="true" href="https://www.wix.com/about/terms-of-payments?utm_source=email_mkt&amp;utm_campaign=em__en&amp;experiment_id=privacy_responsive" target=""><ins>Base44 Payments’ Terms of Service</ins></a> and requirements set by credit card companies like Visa, Mastercard, Discover and American Express. The information provided here is not exhaustive and should not be considered legal advice.</div></div></div></div>

Base44 Payments powered by Wix is is currently only available to select users in the U.SDuring the verification process of your Base44 Payments account, we need to access your site/app. For this purpo...

Base44 Payments Powered by Wix: App Inaccessible in Certain Locations

Learn how to ensure your site or app is accessible globally for the verification process of Base44 Payments powered by Wix, currently available to select U.S. users. Discover the impact of geographic restrictions on payment processing and find out how to remove these limitations to facilitate successful verification and payouts.

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>Base44 Payments powered by Wix is is currently only available to select users in the U.S</div></div></div></div><div data-component-type="text"><div>During the verification process of your Base44 Payments account, we need to access your site/app. For this purpose, you should ensure that your site/app is available and accessible globally. For example, some third-party apps may restrict your site in certain geographic locations. </div></div><div data-component-type="text"><div>Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if my site/app is restricted in some geographic locations?</h4><div class="collapsible-content"><div>If a third-party app or integration restricts your site in certain geographic locations, Base44 Payments may not be able to access and verify it. This can disrupt both payment processing and your ability to accept payouts.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What should I do if my site is inaccessible in certain geographic locations?</h4><div class="collapsible-content"><div>There are third-party apps that allow you to block traffic to your site from a certain geographic location; This can also be achieved via code.</div><div><br /></div><div>To proceed with the Base44 Payments verification, you need to remove the restriction from the relevant place (i.e. within the third-party app or the code), and publish your site/app again with the changes applied. </div></div></div></div>

Base44 Payments powered by Wix is is currently only available to select users in the U.SDuring the verification process of your Base44 Payments account, we need to access your site/app. If your site/a...

Base44 Payments Powered by Wix: Troubleshooting App Access Issues

Learn how to troubleshoot access issues with your Base44 Payments account to ensure smooth payment processing and timely payouts. This guide outlines common problems, such as unpublishing your site/app, domain expiration, and SSL issues, along with solutions to resolve them. By following these steps, you can keep your business running without disruptions.

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>Base44 Payments powered by Wix is is currently only available to select users in the U.S</div></div></div></div><div data-component-type="text"><div>During the verification process of your Base44 Payments account, we need to access your site/app. If your site/app is inaccessible and cannot be verified, it could disrupt your payment processing and delay payouts.</div></div><div data-component-type="text"><div>This guide can help you troubleshoot and resolve these access issues to keep your business running smoothly.</div></div><div data-component-type="text"><div>Click below to learn more about the possible causes for access issues and how to resolve them.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Your site/app is not published</h4><div class="collapsible-content"><div>For your site/app to be verified, it needs to be published and accessible. If you have not published your site/app yet, you can follow the below steps:</div><div><br /></div><ol>
  <li>Click <strong>Publish</strong> at the top right of the app editor.</li>  <li>Click <strong>Publish App</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2026/02/14/0b948645-f2ef-43a3-a73f-35718da322f1/febbb29b-3a06-4a23-a8f1-8fa1274d67bd.png" /></li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Your app has been deleted</h4><div class="collapsible-content"><div>Deleting your Base44 site/app means Base44 Payments cannot scan it for approval. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Your domain is expired</h4><div class="collapsible-content"><div>If you have a custom <a data-composite="true" href="https://docs.base44.com/Setting-up-your-app/Setting-up-your-custom-domain" target="_blank">domain connected to your app</a>, if the domain has expired, your site/app will no longer be accessible through that URL. To check if your domain is expired, you can follow the below steps:</div><div><br /></div><div><strong>For domains hosted at Base44: </strong></div><ol>
  <li>Click <strong>Dashboard</strong> in your app editor.</li>  <li>Click <strong>Domains</strong> to manage your domain for that app.</li></ol><div><br /></div><div><strong>For domains hosted elsewhere:</strong></div><div>You will need to contact your domain host for further assistance. Once your domain is active again, Base44 Payments will be able to access your site.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Your new domain is still propagating</h4><div class="collapsible-content"><div>Domain propagation is the process of updating name servers around the world following any changes to your Domain Name System (DNS) records. It can take up to 48 hours to complete. </div><div><br /></div><div>Once your domain has propagated, Base44 Payments should then be able to access your site/app.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Your domain has SSL issues</h4><div class="collapsible-content"><div>The Secure Sockets Layer (SSL) is a security measure used by sites, apps and browsers for communicating over the internet. </div><div><br /></div><div>In order to continue the verification process, go ahead and <a data-composite="true" href="https://docs.base44.com/Community-and-support/Troubleshooting#domains" target="_blank">fix the SSL issues</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">A third-party app is restricting your site in certain geographic locations</h4><div class="collapsible-content"><div>There are third-party apps that allow you to block traffic to your site from a certain geographic location. Alternatively, this can also be achieved using code. </div><div><br /></div><div>Remove the restriction within the third-party app or your custom code, and publish your site/app with the changes applied.</div></div></div></div>

How to begin

Choosing a template

Hiring a professional to build your site

Build your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.

Getting started with Wix

Learn how to build your website and business using Wix.

Wix Editor basics

Using the Editor tools

Your site's layout

Strips and columns

Your site's structure

Designing your site

Pages

Menus

Managing pages and menus

Text

Buttons

Containers and boxes

Slideshows

Shapes and lines

Adding and customizing elements

Images

Galleries

Videos

Documents and files

Adding files and media

Working with elements

Using effects and animations

Sharing and promoting your site

Adding advanced elements

Getting started

Mobile tools

Pages on mobile

Background on mobile

Mobile site layout

Site menu on mobile

Text on mobile

Media on mobile

Other elements on mobile

Troubleshooting your mobile site

Building a mobile site

Troubleshooting Editor sites

Using the Wix Editor

Using your dashboard

Managing your site

Managing Roles & Permissions

Getting started with AI

Using AI to create & manage your website

Using AI to set up your business

AI tools

Getting started with the editor

Using the editor tools

Structuring your site

Adding animations and effects

Branding your site

Troubleshooting your site

Using the Wix Harmony Editor

Media Manager basics

Uploading media

Purchasing media

Managing media

Troubleshooting media

Adding & managing media

Using the Pro Gallery

Editing images (Wix Photo Studio)

Getting started with Wixel

Creating and managing projects

Designing with Wixel

Upgrading and account management

Wixel

Managing your media

Wix Multilingual basics

Translating your website

Managing languages

SEO in Wix Multilingual

Creating a multilingual website

Privacy and GDPR

About accessibility

Making your site accessible

Advanced accessibility features

Building an accessible site

About the CMS (Content Management System)

Managing CMS collections

Connecting CMS collection content to your site

Working with dynamic pages and the CMS

Connecting user input elements to CMS

Using CMS with other Wix products

Advanced CMS features

Wix for Developers

Test Site

SSO Login

Wix Blocks

Advanced features

Getting started with  Wix Vibe

Managing your Wix Vibe site

Customizing your Wix Vibe site

Publishing your Wix Vibe site

Using Wix Vibe

Read how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.

Creating a website

Design and manage your site with smart functionalities.


Changing your account settings

Sign in issues

Managing your account

Upgrading to a Premium plan

Billing for Premium Plans

Billing for Domains

Billing for Google Workspace Business Emails

Managing your subscriptions

Charges, payments and tax

Invoices for Wix services

Using vouchers and promotions

Billing & premium subscriptions

Review your account settings, manage your subscriptions and plans and understand your invoices.

Account & billing

Manage subscriptions, plans and invoices.

Managing your site with the Wix app

Mobile apps basics

Customizing your own mobile app

Managing your own mobile app

Submitting your mobile app for approval

Building your own mobile app

Customizing your site on the Wix member apps

Managing your site on the Wix member apps

Using mobile apps as a member

Using the Wix member apps

Mobile apps for your customers

Use our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch. 

Using the Wix mobile apps

Run your business and connect with members.

Domain basics

Wix domains

Domains purchased elsewhere

Transferring domains

Managing domains

Troubleshooting domains

Follow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Connecting a domain

Learn to purchase, connect or transfer a domain to your site.

Setting up your store

Managing products and categories

Setting up shipping & fulfillment

Setting up payment and checkout

Designing your store

Managing your orders

Managing store inventory

Managing the Members Area

Managing store emails

Promoting stores sales

Dropshipping with Wix Stores

Setting up sales channels

Using the Wix app for Wix Stores

Wix Stores

Setting up Wix Bookings

Creating your services

Managing your staff

Managing your calendar & bookings

Memberships, packages & payments

Customizing Wix Bookings pages

Emails, SMS, and promotions

Using the Wix app to manage your bookings

Video conferencing with Wix Bookings

Fit by Wix

Inquiry Services

Wix Bookings

Setting up Wix Events

Creating your event

Designing Wix Events

Managing your events

Managing your guests

Selling event tickets

Promoting your event

Using the Wix app for Wix Events

Check-in by Wix for Events

Wix Events

Setting up Pricing Plans

Creating your plans

Designing your plans pages

Selling Pricing Plans

Managing purchased plans

Using the Wix app for Pricing Plans

Selling Subscriptions on Your Wix Website

Business solutions & apps

Get tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Managing your business

Get tools to grow your business and web presence.