Wix Stores: Setting Up a Local Delivery Option

8 min read

Cater to your local customers by setting up a hand-delivery option. You can set up delivery within a specific time frame (e.g. 1-2 business days).

Screenshot of local delivery option at checkout in a Wix Store

Alternatively, you can let customers select which day they prefer to receive the order.

Before you begin:

If you haven't done so already, create the relevant shipping region. For example, to set up local delivery in New York city, first create a shipping region for the US or part of the US. Learn how to create a shipping region.

Step 1 | Name the delivery area & set a rate

To get started, give your delivery area a name and decide on a price. The name and price appear in the Cart (if the display of delivery rates is enabled) and on the Checkout Page.

To set a delivery area name and price:

Go to Shipping & fulfillment in your site's dashboard.
Select an option:
- Create a new shipping region and click Add Rate.
  Tip: Learn how to Create a shipping region.
- Add a rate to an existing region: Click Add Another Rate.
Click Local Delivery.

Screenshot of the shipping setup page in Wix stores, where you select Local Delivery

Enter an area name (e.g. Delivery to Lower East Side).
Enter your delivery rate (e.g. $5).
(Optional) Offer free delivery to customers who make purchases over a set amount:
1. Select the Offer free delivery when a customer buys over a certain amount checkbox.
2. Enter the amount.

Note:

You can add up to 50 local delivery areas per region. For example, if you set up the US as a shipping region, you can add up to 50 local delivery areas in the US.

Step 2 | Define your delivery area

There are 2 methods you can use to define your delivery area. You can set a radius around an address or select postal codes (zip codes) to mark the area.

Define an area by radius

Define an area by postal code

Step 3 | Define delivery days & time frames

Now that you have set up where you deliver to and how much you charge, you can decide on the timing.

There are 2 ways to set up delivery days and time frames. The first option is to let your customer select the delivery time slot they prefer from any available options in the upcoming 7 days.

Alternatively, you can set one delivery option and add a short message (e.g. Same Day) so users know when to expect their order.

Set up a single delivery option

Set up scheduled delivery (Customer chooses the delivery date)

Step 4 | Setting up your Order tab

To get a clear picture of which orders you need to fulfill on specific days and at specific times, add the "Delivery Method" and "Delivery Time" columns to the Orders tab.