Wix Smart Chat: Deleting the Chat from Your Site
3 min
In this article
- Deleting Wix Smart Chat from your site
- FAQs
Wix Smart Chat provides a customized on-site chat interface that lets site visitors engage in natural conversations with AI or with your team, access support with ease, and more. If you no longer wish to provide this service, you can delete the chat from your site.
Deleting the chat from your site will uninstall the app from your site dashboard. Even after uninstalling it, you'll still have access to all previous chats through Wix Inbox.
Not sure you want to uninstall the Smart Chat?
If you're unsure about permanently uninstalling Wix Smart Chat, read about alternative solutions in the FAQ section below.
Deleting Wix Smart Chat from your site
To remove the Smart Chat completely, all you need to do is delete the chat widget from your editor and then publish the site.
To delete Wix Smart Chat:
Wix Editor
Studio Editor
- Go to your editor.
- Select the chat widget in your editor.
Tip: It's usually located on the bottom right or left of the page. - Press Delete on your keyboard.
- Click Publish to make the changes go live.
FAQs
Click a question to learn more about deleting Wix Smart Chat.
I don't want to uninstall the Smart Chat, but I do want to limit the chat's visibility. What are my options?
Can I show the Smart Chat only on desktop?
Can I reinstall the Smart Chat after deleting it?
Does deleting the Smart Chat delete all my past chats?
