Wix Payments: Understanding the Verification Process

In this article

Verification process
Verification checklist
FAQs

You can start accepting payments on your site using Wix Payments almost immediately. However, we need to verify your information before your account can be fully activated.

To verify your identity:

For an individual account: You must complete your Wix Payments account setup within the same country as your bank is located.
For a business account: The country where your company is registered should match the country where your company's bank is located. This must be the same country in which you complete your Wix Payments account setup.
Note: EU residents may submit bank statements from other EU member countries.

Important:

The verification process begins once you've accepted the first successful payment to your Wix Payments account.

Verification process

The verification process requires you to submit your details for account setup. We review your information and your site's content to ensure that your business complies with our list of prohibited products and services.

During this process, we may request further information, such as a copy of a valid government issued photo ID and a copy of your bank statement. These need to be uploaded to your Wix Payments Dashboard to verify your identity. This may take up to 7 business days.

If you do not complete account setup within 30 days, you will not be able to accept any more payments through your site.

For more information, see the Wix Payments terms of service.