Wix Donations makes it easy for site visitors to donate to your cause. Create multiple donation campaigns and customize each one to suit your goals.
For example, if you run a local animal shelter and need funds for veterinary care, you can set up specific campaigns for different needs, allowing supporters to contribute.
Step 1 | Add Wix Donations
To get started, head over to the App Market to add the Wix Donation app.
- Go to your editor.
- Click Add Apps
on the left side of the editor. - Search for the Wix Donations app in the search bar.
- Click Add to Site.
Step 2 | Create a donation campaign
For each type of donation you want to request, you can create a separate campaign. For example, if you run an animal shelter, you can create a campaign for dogs and a separate one for cats. You can choose whether each one has the same donation frequency, suggested amounts, and so on.
To create a campaign:
- Go to Wix Donations in your site's dashboard.
- Click Create Campaign.
- Enter a Campaign name.
Tip: This name appears on the Checkout Page and in your donor's email confirmation. If you plan on running multiple campaigns, give each one a clear name (e.g. "Donate for dogs") to help visitors select the right cause. - (Optional) Add a campaign image to appear next to its name:
- Click the icon under Image.
- Select or upload an image and click Add to Page.
- Set up your campaign using the options available:
Select the frequency options you offer donors from the Intervals drop-down.
Decide how your donors can contribute to your campaign. By default, they can either select one of your suggested amounts or enter their own contribution. You can choose to show both of these methods, or just one of them.
Click the Offer suggested donation amounts toggle:
- Disabled: Donors enter the exact amount they want to contribute to your cause.
- Enabled: Donors can pick from your suggested amounts. Select what to show next to your suggestions:
- Amount only: Enter your Suggested amounts. If needed, click the Remove icon
to delete an existing suggestion. - Amount and donation impact: Enter your Amount, as well as a short impact description next to each amount.
Click + Add Amount to include more options (we recommend up to 4 to maintain a clear design). If needed, click the Remove icon 
to delete an existing amount.
Click the Let donors enter a custom amount toggle:
- Enabled: Donors choose the exact amount they want to contribute in between the minimum and maximum amounts you set.
- Disabled: Donors can only choose one of your suggested amounts.
Set a goal for your campaign to track progress and encourage contributions. You can also customize options for deadlines and what happens once the goal is reached.
- Enable the Campaign goal toggle.
- Type the amount of the Campaign goal.
- (Optional) Select the checkbox to Continue accepting donations after the goal is reached.
- (Optional) Enable the Set a goal deadline toggle:
- Set a Goal deadline
Note: Donations will be accepted until the end of the selected date, based on your site's time zone. - Select the checkbox to Continue accepting donations past the deadline
Enable the
Notes from donors toggle to let donors add their own note.
Tip: You can change the note title in
Step 4 below.
Step 3 | Display the campaign on your site
Now that you have at least one campaign, you can display it on your site. You can connect one campaign to a donation page.
To display a specific campaign in a donation form:
- Go to your editor.
- Navigate to your Donations page.
- Click the donation form.
- Click Choose Campaign and select an option:
- Select an existing campaign from the drop-down.
- Click Add New Campaign to create a new campaign.
Step 4 | Customize the donation form
Now that you created a campaign, you can customize it to suit your business needs and your site's design.
To customize the donation form:
- Go to your editor and navigate to your Donations page.
- Click the donation form.
- Choose what to customize:
Edit the default "Make a Donation" title
- Click the title field.
- Click Edit text.
- (Optional) Enter a new title.
- Use the available options to customize the font.
Edit the default description
- Click the description field.
- Click Edit text.
- (Optional) Enter a new description.
- Use the available options to customize the font.
- Click the donation form in the editor.
- Select the Elements icon
. - Deselect the checkboxes next to elements you want to hide.
Select default donation options
- Click the Settings icon
. - Choose the frequency and amounts you want preselected as default options.
- Click the Layout icon
. - Drag the slider to adjust the padding.
- Select the Design icon
. - Click Background.
- Select design options from the available customizations.
Tip: These design options affect the entire form, not the elements in the form.
Customize individual elements in the form
- Click an element (e.g. a frequency option).
- Customize the element using the available options.
Tip:
Some elements have sub-elements in them. For example, you can click to select a frequency option to edit the background color, then click again to select the frequency text and edit the font.
Step 5 | (Optional) Customize the Checkout Page
You can make any necessary customizations to the Checkout Page. For example, you can add extra fields to collect additional information.
Step 6 | Display multiple campaigns on your site
If you collect donations for multiple campaigns, you'll need to display multiple donation pages on your site - one for each campaign.
If you want your donation pages to have a similar look as well as similar settings, save time by
duplicating a page you already set up.
Choose the kind of form you want to add:
Start with a duplicated, customized page
- Go to your editor.
- Open the Pages panel.
- Hover over the relevant Donations page and click the More Actions icon
. - Click Duplicate.
- Switch to a different campaign in the duplicated page:
- Click on the new donation form.
- Click Choose Campaign.
- Select a campaign from the Campaign drop-down or click Add New Campaign to create a new one.
- Go to your editor.
- Open the Pages panel.
- Depending on your editor, create a new donations page:
- Wix Editor: Click Donations Pages, then click + Create New Page.
- Studio Editor: Click the More Actions icon
next to Donations Pages, then click Create New Page.
- Click the new donation form on the new page.
- Click Choose Campaign.
- Select an option from the Campaign drop-down or click Add New Campaign to create a new one.
FAQs
Click a question below to learn more about Wix Donations.
How can I add a donation form?
You can add a brand new form from the Add Elements section of your editor.
Note: The donation form found under Contact & Forms is not connected to the Wix Donations app.
To add a new donation form:
- Navigate to the page where you want to place the form.
- Follow the instructions for your editor:
- Wix Editor:
- Click Add Elements
on the left side of the editor. - Click Payments.
- Click Donation Form.
- Studio Editor:
- Click Add Elements
on the left side of the editor. - Click Donations.
- Drag a Wix Donations form to your page.
Can I edit my campaign goal?
Which emails are sent to my donors?
There are 3 emails that are sent automatically to donors:
- Confirmation email: Sent to donors every time they make a donation.
- Recurring charge: If your donor has chosen to send you recurring donations, for example, $50 every month, then they receive an email every month when the donation is sent.
- Recurring donation canceled: If the recurring donation is canceled, the donor receives an email confirming the cancellation.
Can I customize the emails my donors receive?
Yes. You can customize the text and design of any of the emails sent automatically.
To customize an email:
- Go to Automations in your site's dashboard.
- Select the Installed for you tab.
- Click the More Actions icon
next to the relevant email. - Select Edit.
- Use the available options to edit the automated email.
Are there any fees associated with accepting donations through Wix Donations?
Standard payment processing fees from your payment provider (such as credit card transaction fees) will still apply. Make sure to review the fee structure of your chosen payment provider to understand any costs associated with processing donations.
Is it possible to automatically send an invoice every time I receive a donation?
You can set it up so an invoice is sent automatically each time a donation is paid online. These invoices have a balance of $0.00 because the donation has already been paid.
- Go to Checkout Settings in your site's dashboard.
- Enable the Automatically create invoices for every new order paid online toggle.
What happens when donor chooses a recurring donation option (e.g. monthly donation)?
After a customer selects a recurring donation option and completes checkout, a new order appears in your Orders tab, just as with one-time donations. Then, every subscription period, an additional order appears there.
For example, if a donor visited your site on the 5th of June and decided to donate $50 every month, they are charged $50 that day and you see the order in the Orders tab. Then, on the 5th of every month, they are charged and an additional order appears there. The donor receives an email informing them that they were charged $50 for their donation to your cause.
In addition, every recurring donation appears in
Subscriptions in your site's dashboard.
How do subscription renewals work?
Renewals depend on the subscription frequency you choose. Here’s how they work for each option:
- Weekly: Renewal is on the same day of the week until it is cancelled.
- Monthly: Renewal is on the same date each month. If a subscription was created on the 31st, it will renew on the 30th in months without a 31st and on the 28th (or 29th) in February.
- Yearly: Renewal is on the same day each year.
Can the donor cancel their recurring donation by themselves?
Yes, absolutely. You can share the steps below with them which will show them how to do it.
- Go to the site (where you donated).
- Login to your account.
- Go to My Subscription.
- See your subscriptions and cancel if you wish.
Where can I view analytics reports about my donations?
You can go to your
sales reports to view analytics about your sales. If you have other kinds of sales, such as through Wix Stores or Wix Events, they will appear here, as well.
How can I learn more about creating a successful nonprofit website?
