Wix Bookings: Manually Adding Bookings Using the Wix Owner App

Talking to a client who wants to book a service? From the Wix Owner app, you can easily book appointments for your clients or add them to classes and courses.
In this article, learn more about:

Manually booking an appointment for a client

Book clients in for appointments while you're on the go, using the Wix Owner app. This is a great way to offer clients the best experience possible when you meet them in person or are speaking to them over the phone.

To manually book an appointment for a client:

  1. Go to your site in the Wix Owner app.
  2. Tap Manage  at the bottom.
  3. Tap Booking Calendar.
  4. Tap the Add icon  at the top right.
  5. Tap Appointment.
  6. Select a client: 
    1. Tap Choose next to Client
    2. Select an existing client, or tap + Add New Contact to add a new client.
  7. Select an appointment type from the Service drop-down.
  8. Choose a staff member from the Staff Member drop-down.
  9. (Optional) Choose the relevant place under Service Location.
  10. Select when the appointment takes place under Date & Time
    Tip: If the chosen staff member is busy, tap Choose a free time slot to see when they're available.   
  11. (Optional) Tap the Repeats drop-down to create a recurring appointment: 
    1. Choose how often the appointment repeats. 
    2. Tap the For drop-down and select the total times the appointment repeats.
    3. Tap Select.
Screenshot showing how to create a recurring appointment on the Wix Owner app.
  1. Select a payment method under How will you charge your client?:
    • Use client's plan: Redeem the session from the client's membership plan or package as soon as you schedule it. 
    • Use client's plan later: Redeem this session from the client's membership plan or package at a later date (from the Manage Participants section of the Booking Calendar, or the Orders page). 
    • Collect payment later: Charge the client for this session at a later date (from the Manage Participants section of the Booking Calendar or the Orders page).
    • Mark as paid: Mark the session as 'Paid'. Choose this option if your client pays you in cash or cheque in person.
      Note: You cannot undo this action. 
  2. (Optional) Select the Notify client with an email checkbox to send your client an email with the details. 
  3. Click Save at the top right.
Tip:
You can also create a booking straight from a member's profile on the app. Go to their profile, tap the Book icon  and follow the steps above.

Manually adding a client to a class or course session

Add clients to your classes or courses from your phone, using the Wix Owner app. This works well when meeting clients in person, or chatting to them online or over the phone. You can also make group bookings for classes and courses on a client's behalf. 

To manually add a client to a class or course session:

  1. Go to your site in the Wix Owner app.
  2. Tap Manage  at the bottom.
  3. Tap Booking Calendar.
  4. Tap the relevant class or course session.
  5. Tap Manage Participants.
  6. Tap the Add Participant icon at the top right. 
  7. Select an existing client, or tap + Add New Contact to add a new client.
  8. (Optional) Make it a group booking by adjusting the number next to Group of
  9. Select a payment method under How will you charge your client?:
    • Use client's plan: Redeem the session from the client's membership plan or package as soon as you schedule it. 
    • Use client's plan later: Redeem this session from the client's membership plan or package at a later date (from the Manage Participants section of the Booking Calendar, or the Orders page). 
    • Collect payment later: Charge the client for this session at a later date (from the Manage Participants section of the Booking Calendar or the Orders page).
    • Mark as paid: Mark the session as 'Paid'. Choose this option if your client pays you in cash or cheque in person.
      Note: You cannot undo this action. 
  10. (Optional) Select the Notify participant with email checkbox to send your client an email with the details. 
  11. Tap Add Participant
A screenshot showing the payment options when booking a client in for a class or course session on the Wix owner app.

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