Site Members: Blocking or Deleting a Member
3 min read
You can remove a member from your Member's Area in two ways: either deleting or blocking the member entirely. Blocking someone prevents them from signing up again (using the same email address), while deleting only removes them from the current member list.
In this article, learn more about blocking or deleting members:
Note:
The change may take a number of hours to take effect.
Blocking or deleting a site member from the Member List
While browsing your Member List, you can block or delete a member to remove them from your Member's Area.
To block or delete a member from the Member List:
- Go to Site Members in your site's dashboard.
- Click the More Actions icon
next to the relevant member. - Click one of the following options:
- Block member: This blocks a member, so they're removed from your Member's Area and cannot register again using the same email address.
- Delete member: This removes a member from your Member's Area. However, their email address isn't blocked so they can always sign up again.
Tip: You can click multiple checkboxes to delete multiple site members simultaneously.
- Click Block or Delete in the pop-up to confirm.
Blocking or deleting a member from their Contact Card
While viewing a member's Contact Card, you can quickly delete or block them from the Member Info section.
To block or delete a member from their Contact Card:
- Go to Site Members in your site's dashboard.
- Click the relevant member to open their contact card.
- Click Manage Member next to Member Info.
- Click one of the following options:
- Block member: This blocks a member, so they're removed from your Member's Area and cannot register again using the same email address.
- Delete member: This removes a member from your Member's Area. However, their email address isn't blocked so they can always sign up again.
- Click Block or Delete in the pop-up to confirm.
Unblocking site members
Changed your mind about a blocked member? You can always restore their access to your Member's Area.
To unblock a site member:
- Go to Site Members in your site's dashboard.
- Click Blocked next to Site Members.
- Click the More Actions icon next to the relevant member.
- Click Unblock member.
- Click Unblock in the pop-up to confirm.
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