Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.

Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.

Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.

Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.

Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.

Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.

Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.

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Account & billing

Billing & premium subscriptions

Managing your subscriptions

Billing for Premium Plans

Asked to Upgrade When You Already Have a Site Plan

Possible reasons why you might be asked to upgrade when you've already purchased a Premium or Studio site plan include:

You have more than one site: Premium or Studio plans are for one site only. You are welcome to have more than one site in your account, however, each site needs to have its own site plan to access premium Wix features, such as connecting a domain or accepting payments.
You are signed in to the wrong account: Make sure you are signed in to the account which contains your site plan. If you are having trouble finding your account, you can use our account recovery tool.
You are trying to use a service not covered by your site plan: Wix offers a range of Premium or Studio site plans. Make sure that you choose a plan that includes all the services that you wish to offer. If you want to take payments on your site, for example, you must upgrade to a plan that allows you to accept payments.

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