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Adding and Setting Up Wix AI Site-Chat

6 min read
In this article
  • Step 1 | Add AI Site-Chat to your site
  • Step 2 | Configure your AI Site-Chat's settings
  • Step 3 | Activate your AI Site-Chat
  • FAQs
Wix AI Site-Chat is a customizable on-site chat interface that provides your users with engaging natural conversations that inform them about your products and services. With a straightforward installation process, site visitors can make purchases and access support whenever they need it.

Step 1 | Add AI Site-Chat to your site

Add Wix AI Site-Chat to your site via the Wix App Market in your site's dashboard before placing it in your editor.
Important:
Wix AI Site-Chat cannot work alongside Wix Chat. If you have working hours set for Wix Chat, you will be unable to have the AI Site-Chat on your site.

To add the AI Site-Chat to your site:

Dashboard
Wix Editor
Studio Editor
  1. Go to the Wix AI Site-Chat in the Wix App Market.
  2. Click Add to Site.
A screenshot of the Wix AI Site-Chat in the App Market.

Step 2 | Configure your AI Site-Chat's settings

Improve the accessibility of your AI Site-Chat by setting its working hours and providing a contact form for your site visitors.

To configure your AI Site-Chat's settings:

  1. Go to the AI Site-Chat in your site's dashboard.
  2. Click the Settings tab.
  3. Choose what you want to set up:

Step 3 | Activate your AI Site-Chat

Activate the AI Site-Chat to set it live on your site. 
Important:
Before setting the AI Site-Chat as active on your site, we highly recommend improving its abilities even further by:
  • Testing its knowledge of your site in an enclosed environment.
  • Training it with enhancements or restrictions based on your own knowledge.

To activate the AI Site-Chat:

Click the toggle at the top right of the page.
A screenshot of the AI Site-Chat in the dashboard, with the activate toggle enabled and highlighted.

FAQs

Click a question below to learn more about the AI Site-Chat.
A screenshot of the Wix AI Site-Chat in the App Market.
A screenshot of the AI Site-Chat in the dashboard, with the activate toggle enabled and highlighted.