Wix AI Site Chat: Adding and Setting Up the AI Site Chat

Yes, you can design and customize the appearance of the chat to reflect your brand's style and voice.

Yes, you can monitor interactions by reviewing the chat logs in your Wix dashboard. This allows you to understand common questions and improve the AI's responses.

Yes, you can either set custom offline hours in the settings or choose to not show the chat widget on your site by clicking the toggle at the top right of the dashboard to set it as inactive.

Yes, you can provide feedback in the test environment in your dashboard. This helps improve the AI Site Chat's capabilities and ensures it meets your business needs.

Tip: Regularly update and test the AI Site Chat to keep it aligned with any changes in your products, services, or business strategies.

Wix AI Site Chat will automatically be replaced with the Wix Smart Chat interface in your site's dashboard - you don't need to take any action. Once migrated, you'll manage your chat from the Wix Smart Chat dashboard.