Canceling an Editor X Plan
2 min read
Are you sure you want to cancel? Maybe we can help.
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Still want to cancel? We're sorry to see you go. Please read through the following important information before you go ahead.
- Site status: If you cancel your plan, it remains active until the end of the subscription period. After that, your site address reverts back to the free Editor X URL (username.editorx.io/siteaddress) and Editor X ads appear on your site.
- Renewal date: To make sure that your site never experiences any downtime, your Premium plan renews up to 14 days before the original purchase date.
- Trial period: Site plans come with a 14-day money back guarantee. If you cancel during the first 14 days, your subscription ends immediately and you are fully refunded (within the next 20 business days).
Note: If you want to keep your plan active until the end of the subscription period (i.e. turn off the auto-renew process) you must wait until the first 14 days are over before canceling. - Other subscriptions: Canceling your site plan does not cancel any domain, business email or app subscriptions that you have in your account. You must cancel those separately.
- Deleting a site: Canceling a site plan does not delete the site that it's assigned to. If you want to delete your site, first cancel your plan (or transfer it to another site) and then follow the steps here to delete your site.
View step-by-step instructions
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