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Wix Automations: An Overview

4 min read
The links in this article discuss the previous version of the automation builder. If you are having a different experience, learn more about our new automation builder.
Wix Automations is a powerful tool that streamlines your work processes and saves time on manual tasks, with just a few clicks. You can send automated emails to your visitors, remind them about their invoices, create tasks for your team, and much more. Automations work across a range of apps and offer tailored options based on how each app works. 
A screenshot of an Automations page.
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Watch your automations list grow as your site grows

All businesses are different and benefit from different automations. As you build your site, Wix will install automations specific to the apps you're using. For example, if you add a Wix Blog to your site, you'll automatically notify members of new posts and notify followers of new comments. You can deactivate these "Installed for you" automations at any time.

A screenshot of 'Installed for you' automations.

Benefit from the automations we recommend for your business

In addition to your "Installed for you" automations, you'll see Wix's suggested automations on your Automations page. These are specific to your business type and the apps you've added to your site. They are listed by business benefit to help you choose: "Sell more online", "Engage with clients", and more. Take our recommendations or create your own automations from scratch.
A screenshot of the 'Create a new automation' screen.

View and manage your automations from one place

No matter which apps your automations are connected to, you'll be able to view all automations on your Automations page. Here, you can see automation summaries and key information, such as total trigger count and most recent trigger date. You'll also be able to make edits, instantly activate or deactivate, and filter your automation list.

Learn more about managing your automations.
A screenshot of the automation summary view.

Reach out with automated emails and track their success

Automating the process of sending an email is one of the most popular automations. Automatically send emails to acknowledge form submissions, remind customers about abandoned carts, and more.

All email automations include email statistics. These provide valuable information around email success rate and how recipients have interacted. View details such as total emails delivered and opened, which links were clicked, and how many recipients visited your site.

A screenshot of email delivery statistics.

FAQs

Here are some common questions about automations:

Looking for more capabilities?
For advanced capabilities using Velo by Wix, check out triggered emails.
Want to learn more?
Check out courses in Wix Learn to learn more about using automations to manage customer relationships and setting up automated emails triggered by a shopper's behaviour.

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