Wix Forms: Troubleshooting
4 min read
If you (or your visitors) are experiencing issues with one of your forms, the information below can help you understand the possible cause and solution.
How do I know if I'm using old Wix Forms or new Wix Forms?
This article will help you understand the differences between old and new Wix Forms.
New Forms
Old Forms
Click the issue you are having below to learn how to resolve it:
I'm not receiving email notifications about form submissions
I can't enter information in my form on my live site
I'm getting spam submissions in my form
I'm not receiving Wix Inbox notifications about my form
Still need help?
If the problem persists, contact us with the information below.
Information to add to your support ticket
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