Google Workspace: Purchasing and Setting up a Business Email

Google Workspace is available in most countries and regions. However, Google does not allow access to some of its services in certain countries/regions, such as China, Crimea, Cuba, Iran, Myanmar, North Korea, Sudan and Syria. For more detailed information about Google Workspace availability, you can contact  Google Workspace Support. 

Business email prices depend on a few factors, including the Google Workspace plan you choose. Business emails are purchased separately from Premium plans or Studio plans.

Note: You don't need an active upgrade plan to purchase a business email.

You can purchase several emails for each domain, for example, info@mystunningwebsite.com and support@mystunningwebsite.com. If you have already purchased a Google Workspace email, you can also purchase additional emails for the same domain. 

Yes. If, at a later date, you decide you need additional storage or features, you can upgrade your Workspace plan whenever you need to.

Note: At the moment, Wix only supports upgrades to higher-tier plans.

You can buy up to 300 business emails, but you can only purchase 20 per transaction. For example, if you want to have 100 business emails, you need to purchase 20 at a time - so you would need to make five transactions.

After submitting your purchase, your bank may require you to verify your identity. If you're experiencing any issues with the authentication process, contact your bank directly. Learn more about Strong Customer Authentication.

If you try to purchase an email address you already own (existing in your Wix account or outside it), you will see a message explaining that it is not available because it already belongs to you. The purchase will not go through.

For an email address bought through Wix, check your  business email page in your site. For an email address bought outside of Wix, contact your external provider.

After purchasing your business email, wait a minimum of 5 minutes before beginning the setup process.

If you don't accept the Terms of Service in the business email admin account, your email will be suspended. You will then need to contact Wix Customer Care and may need to carry out some further verifications.

If you previously purchased a Google Workspace business email from Wix and the subscription has expired, go to Business Email in your Wix account and click Renew Subscription.  

If your renewal payment has failed for your business email subscription, you can update your payment method in the  Premium Subscriptions section of your Wix account.

If you have purchased a Google Workspace business email outside of Wix, connect it from the Domains page in your Wix account. Learn more about connecting an email purchased outside of Wix.