Connecting an Email Purchased Outside of Wix
You can connect your external email to a domain purchased at Wix - or to a domain connected to Wix via name servers - by adding your email provider's MX (mail exchange) records in your Wix account.
In this article learn more about:
For most connections, only the MX records are required. In some cases, you may need to add additional DNS records (e.g. CNAME or TXT). See the steps below, or check with your provider to be sure. Learn more about DNS records.
Connecting a business email purchased outside of Wix
Select your email provider from our list of popular email hosts to automatically add most of their MX records. If your provider is not listed, you can get their DNS records and manually add them (see in the Other Providers section below).
To connect an external email:
- Go to Domains in your Wix account.
- Click the More Actions icon next to the relevant domain.
- Select Edit MX records.
- Select your provider from the drop-down.
- Click Start Connecting.
- Depending on your provider, follow the instructions to connect your email:
This process requires switching back and forth between your Wix account and your account with the provider. As you follow the steps, keep both accounts open in 2 separate browser tabs.
If you want to connect your email to a domain you did not purchase from Wix, make sure the domain is connected via name servers, not via pointing.
Click a question below to learn more about connecting an email purchased outside of Wix.
How long before my email and domain are fully connected?
Who is my 'email provider'?
What are DNS records?
What are MX records?
What happens if I don't include the email provider's MX records in my Wix account?
I've stopped receiving emails to my custom email address. What can I do?
Can I manage my external email from my Wix account after connecting it?
Can I connect an email to a domain which points to Wix?
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