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In this article
  • Enabling 2-step verification
  • Signing in to your Wix account with 2-step verification
  • Editing and disabling 2-step verification
  • FAQs

Using 2-Step Verification for Your Wix Account

In this article
  • Enabling 2-step verification
  • Signing in to your Wix account with 2-step verification
  • Editing and disabling 2-step verification
  • FAQs

Add an extra layer of security to your Wix account with 2-step verification. Confirm your identity when you sign in from a device that Wix doesn't recognize. Use a code sent to your phone or email, or approve a notification in the Wix app.

The account security area of Account Settings, with the Passkeys and 2-step verification sections.

Enabling 2-step verification

Choose how you want to verify your identity: through the Wix app, by SMS, with an authenticator app, or by email. You can turn on more than one method, so you're never locked out if one isn't available. You can also set up a passkey to verify your login without a code.

To enable 2-step verification:

  1. Go to Account Settings in your Wix account.

  2. Scroll down to 2-step verification.

  3. Click Enable next to the method you want to use:

    • Verify logins with the Wix app: Get a push notification to approve your login in the Wix app.

    • Verify logins by phone (SMS): Get a verification code sent by text message to your phone.

    • Verify logins with an authenticator app: Use an authenticator app to generate a verification code.

    • Verify logins by email: Get a verification code sent to your Wix account email address.

  4. Follow the instructions on screen.

The 2-step verification section of Account Settings, showing the four verification methods and whether each is enabled.

Signing in to your Wix account with 2-step verification

Once 2-step verification is on, signing in takes one extra step: confirm it's you. Approve the login in the Wix app, or enter the code sent by SMS, authenticator app, or email.

To sign in with 2-step verification:

  1. Sign in to the Wix login page.

  2. Select your preferred method of verification:

    • Passkey: Verify your identity using a passkey saved to your device or password manager. Set up a passkey if you haven't already.

    • WhatsApp: Get a verification code sent to your WhatsApp account.

    • Wix app: Approve the login request from the Wix app.

    • SMS: Get a verification code sent by text message to your phone.

    • Phone Call: Get a phone call and listen to your verification code.

    • Email: Get a verification code sent to your Wix account email address.

    • Authenticator App: Get a verification code from your authenticator app.

    • Recovery Code: Enter one of your saved recovery codes.

  3. Follow the instructions on screen.

The Choose another way to verify screen listing the eight verification methods.

Editing and disabling 2-step verification

Change your mind, or need to swap devices? Edit or turn off 2-step verification any time from your account settings.

Important:

Disabling all your verification methods leaves your Wix account protected by your password alone.

To edit or disable 2-step verification:

  1. Go to Account Settings in your Wix account.
  2. Scroll down to 2-step verification.
  3. Choose what you want to do next:
    • Edit phone verification: Click Edit next to your phone number, then follow the instructions on screen.
    • Reset your authenticator app: Click Reset App, then follow the instructions on screen to connect your authenticator app again.
    • Disable a verification method: Click the Enabled dropdown next to the method you want to remove, then click Disable.
The 2-step verification section of Account Settings with the Edit, Reset App and Disable options.

FAQs

Click a question below to learn more about 2-step verification for your Wix account.

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