Adding and Setting Up Wix Hotels

4 min read
Wix Hotels is a hotel management system which you can add to your site to give guests a smooth and easy online reservation experience. No matter what type of property you're renting, Wix Hotels has all the tools you need.
Important:
This article refers to the original Wix Hotels. If you are using the new Wix Hotels by HotelRunner, which is not yet available to all users, please read the information here. Learn how to check which version of Wix Hotels you are using

Step 1 | Add Wix Hotels to your site

Wix offers a number of Travel & Tourism templates, many of which already come with the Wix Hotels app installed. You can check if your template already has Wix Hotels by checking if it comes with a Rooms & Rates page (this page may have a slightly different name).
If your template doesn't come with Wix Hotels, you can add the app to any site from the Wix App Market.

To add Wix Hotels to your site:

  1. Click the App Market icon on the left side of the Editor.
  2. Type "Wix Hotels" in the search bar and select Wix Hotels from the drop-down menu.
  3. Click Add to Site.
  4. Click OK.

Step 2 | Set up your rooms

Let's start by adding some rooms to your hotel or property. With Wix Hotels you can offer accomodation in any type of property, from a luxury hotel to a single apartment. It's up to you. First choose your property type and then fill in the information to add your first room type. 
Tip:
Some tab names or options may differ depending on the property type you select. For example, if you select "Apartment" as your property type, you'll see the Apartments tab instead of the Room tab.

To set up your rooms:

  1. Click the Wix Hotels app in the Editor and click Manage.
  2. Choose your property type and click Next.
  3. Click Add Rooms.
  4. Add your first room type (e.g., Standard, Deluxe, Superior):
    1. Enter the room details:
      • Name this room: Enter a name for the room. Many hotels use descriptive names such as Standard, Deluxe, Suite to help guests decide which one to pick.
      • Units: Enter the number of rooms of this type.
      • Max Guests: Enter the maximum number of guests this room can hold.
      • Max Kids: Enter the maximum number of kids this room can hold.
      • Room Size: Enter the room size. Click the drop-down to switch the units.
    2. Add the bed details:
      1. Click the Bed type drop-down and select an option.
      2. Enter the number of beds of this type.
      3. (Optional) Repeat for each bed in the room.
    3. Select the room amenities.
      • Click +More Amenities to for additional options or to add your own.
    4. Add up to 10 photos of the room:
      1. Click Add Photos.
      2. Select the photos from your media manager or click Upload Media to upload them from your computer. Tip: Hold down the Ctrl / Cmd key to select multiple images at once.
      3. Click Add to Page.
    5. Enter a description of the room.
    6. Set the room price:
      1. Click the Rate type drop-down and select an option:
        • Charge per room: Charge one price for the room, regardless of the number of guests (you can still add an extra charge for guests over a certain number)
        • Charge per person: Charge for each guest individually.
      2. Enter the regular room price in the Weekday price field.
      3. (Optional) Enter a special price for weekends in the Weekend price field.
      4. Click + More pricing options for additional options such as setting a weekly or monthly price, and charges for additional guests.
    7. Click Save.
  5. (Optional) Click Create New and repeat step 4 for each room type you want to add.

Step 3 | Add your property settings

Tell us a bit more about your property. Add your business information and let people know where you're located. You can also edit your "length of stay" settings such as check-in time, and min / max nights.

To add your property settings:

  1. Click the Settings tab on the left.
  2. Enter your business info:
    1.  Enter the name of your property.
    2. (If necessary) Click the drop-down if you need to change your property type.
    3. Enter your business email address.
    4. Enter your business phone number.
  3. Add the address of the property:
    1. Start typing the city name and select it from the list.
    2. Enter the street name (the map loads automatically as you enter it).
    3. (Optional) Enter the zip code / postal code.
  4. Add your regional settings:
    1. Click the Time Zone drop-down and select your time zone. 
    2. (Optional) Click the Measurement Units drop-down to change the units.
    3. Select which nights are considered as "weekend nights" in your hotel (in some countries, weekends are Friday and Saturday, whereas in others, they may be Thursday and Friday).
    4. Click the Primary Language drop-down and select your language.
  5. Edit the "Length of Stay" settings:
    1. Click the Check-In Time drop-down and select the check-in time.
    2. Click the Check-Out Time drop-down and select the check-out time.
    3. Enter the minimum number of nights a guests can book in the Min Nights field.
    4. Enter the maximum number of nights a guest can book in the Max Nights field.
  6. Click Save.

Step 4 | Set up payments

To accept reservations from your guest you'll need to choose how you want to get paid. You can get paid online through PayPal or Stripe (or Mercado Pago in applicable countries) or you can arrange for guests to pay you in person when they arrive by choosing Offline Payments. Choose the payment method that works for you and edit your price settings.

To set up payments:

  1. Click Setup Payments or click the Payments tab on the left.
  2. Click Connect next to the payment method you want to use and fill in the required information.
  3. Edit your price settings:
    1. Click the Currency drop-down to select your currency.
    2. (If applicable) Enter the tax percentage that should be added to the booking.
    3. Set how much of a deposit guests need to pay at the time of booking (for online payments only).
  4. Click Save.

What's next?

The steps above are the basic steps you need to complete to get your property ready to accept reservations. There are many additional steps you can take to customize your property even further. Learn how to:

Did this help?

|