Adding Your Hotels Policies

1 min read
Add clear and concise hotel policies so your guests can book with confidence. With Wix Hotels, you can add 2 policies:
  • A reservation policy: This is your hotel's general reservation policy. It usually includes information about payment terms, check-in and check-out times, and anything else you want guests to know.
  • A cancellation policy: This policy should include anything you want guests to know about cancellation; how long in advance they need to cancel to receive a full refund, how much they need to pay if they cancel last minute etc. 

To add your hotel policies:

  1. Go to your site's dashboard.
  2. Click the Hotels tab on the left.
  3. Click the Settings tab.
  4. Click Policies.
  5. Add your reservation and cancellation policies.
    Tip: Use the text editing toolbar to change the font, formatting and alignment of your policy text.
  6. Click Save.
 Follow the guidelines below when creating your policies:
  • Keep the policy clear and concise.
  • Use simple language and avoid jargon.
  • Do not use abbreviations.

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