Adding Your Hotels Policies
Add clear and concise hotel policies so your guests can book with confidence. With Wix Hotels, you can add 2 policies:
- A reservation policy: This is your hotel's general reservation policy. It usually includes information about payment terms, check-in and check-out times, and anything else you want guests to know.
- A cancellation policy: This policy should include anything you want guests to know about cancellation; how long in advance they need to cancel to receive a full refund, how much they need to pay if they cancel last minute etc.
To add your hotel policies:
- Go to your site's dashboard.
- Click the Hotels tab on the left.
- Click the Settings tab.
- Click Policies.
- Add your reservation and cancellation policies.
Tip: Use the text editing toolbar to change the font, formatting and alignment of your policy text. - Click Save.
Tip:
Follow the guidelines below when creating your policies:
- Keep the policy clear and concise.
- Use simple language and avoid jargon.
- Do not use abbreviations.
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