With the Desktop POS solution, your computer works as a point of sale. You can use POS Checkout to complete a sale from start to finish, and you can also collect payment for existing Wix Stores, Wix B...

Desktop POS: An Overview

Discover how to utilize the Desktop POS solution to transform your computer into a point of sale system. With POS Checkout, you can efficiently complete sales and accept payments for Wix Stores, Wix Bookings, and Wix Restaurants orders. Learn about various payment methods, including cash and card transactions using the Wix POS Go or Desktop Card Reader, to enhance your customer experience and streamline your sales process.

<div data-component-type="text"><div>With the Desktop POS solution, your computer works as a point of sale. You can use POS Checkout<strong> </strong>to complete a sale from start to finish, and you can also collect payment for existing Wix Stores, Wix Bookings, or Wix Restaurants (New) orders directly from multiple tabs in your dashboard.</div><div><br /></div><div>This solution allows you to collect payment in multiple ways, including cash, manual card entry, or charging a card reader, if you have one of our two available card readers: the Wix POS Go or the Desktop Card Reader.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="pos-checkout" level="3">POS Checkout</h2></div><div data-component-type="text"><div>POS Checkout is a great way to collect payment from clients or customers who visit you in person. If you use Wix Stores, Wix Bookings, or Wix Restaurant Orders, you can add products, services, or menu items to the cart and accept payment for them. </div></div><div data-component-type="text"><div>In addition, you can add custom charges to your cart. This makes it easy to accept payment when you are selling something that is not in your inventory, such as consultations, therapy sessions, or lessons.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2024/02/26/82828feb-4c85-4b62-9033-18a6a4ea3642/b22a660c-e619-4449-b4f1-264af52b9a4d.gif" alt="GIF showing how to add store items and a custom charge to a POS Checkout sale" /></div></div><div data-component-type="text"><div>Check the table below to see which options are currently available.</div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div>Option</div></th><th><div>Availability</div></th></tr></thead><tbody><tr><td><div>Charging for items</div></td><td><div>* Wix Stores products</div><div>* Wix Bookings services (appointments only)</div><div>* Wix Restaurant Orders menu items</div><div>* Any custom amount (e.g., charge for a lesson)</div></td></tr><tr><td><div>Accepting cash payments</div></td><td><div>Available for all merchants in any location</div></td></tr><tr><td><div>Accepting credit/debit card </div><div>payment using a card reader</div></td><td><div>* Available only through <a data-composite="true" href="https://support.wix.com/en/article/accepting-payments-an-overview" target="">Wix Payments</a></div><div>* Available for merchants in the US, UK &amp; Canada</div></td></tr><tr><td><div>Accepting payment by manually </div><div>entering credit card details</div></td><td><div>You can accept cards using manual entry if you are using a <a data-composite="true" href="https://support.wix.com/en/article/accepting-payments-by-manual-card-entry#payment-providers-that-support-manual-card-entry" target="">payment provider that supports this option</a>.</div></td></tr></tbody></table></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Dig deeper:</div><div class="info-content"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/about-wix-payments" target="">Learn more about Wix Payments</a>.</li>  <li>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-solutions-selling-to-clients-using-pos-checkout#setting-up-a-card-reader" target="_blank">connect a card reader</a>.</li>  <li>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-solutions-selling-to-clients-using-pos-checkout" target="_blank">sell to clients using POS Checkout</a>.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="available-card-readers" level="3">Available card readers</h2></div><div data-component-type="text"><div>Card readers (the POS Go and the Desktop Card Reader) can be used together with POS Checkout to finalize payment for a transaction, whether you are selling products, appointments, menu items, or charging a custom amount.</div><div><br /></div><div>You can also use a card reader to collect payment directly from your <strong>Orders</strong>, <strong>Contacts</strong>, <strong>Booking Calendar</strong>, <strong>Booking List</strong> or <strong>Restaurant Orders</strong> tabs in your dashboard. For example, if a customer has placed an order online with your restaurant, you can view their order and charge for it directly from the <strong>Restaurant Orders </strong>tab when they come to collect their menu items in person.</div></div><div data-component-type="heading"><h2 id="wix-pos-go" level="4">Wix POS Go</h2></div><div data-component-type="text"><div>The Wix POS Go is a handheld card reader with a color touch screen you can use with your computer to collect payment for sales processed with your POS Checkout, or for existing orders.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can also use this handheld device to complete a sale from start to finish. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/using-your-wix-pos-go-card-reader" target="">using the Wix POS Go on its own.</a></div>   </div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/05/30/979983b7-3618-452c-bbe6-fec4deb3f255/4c56ac37-fd33-4f22-abff-08792df4bb96.png" alt="The Wix POS Go card reader." /></div></div><div data-component-type="text"><div>Check the table below to see which options are currently available.</div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div>Option</div></th><th><div>Availability</div></th></tr></thead><tbody><tr><td><div>Charging for items</div></td><td><div>* Wix Stores products</div><div>* Wix Bookings services</div><div>* Wix Restaurant Orders menu items</div><div>* Any custom amount (e.g., charge for a lesson)</div></td></tr><tr><td><div>Location</div></td><td><div>Available for merchants in the US, UK &amp; Canada</div></td></tr><tr><td><div>Payment Provider</div></td><td><div>Available through <a data-composite="true" href="https://support.wix.com/en/article/accepting-payments-an-overview" target="">Wix Payments</a></div></td></tr></tbody></table></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Dig deeper:</div><div class="info-content"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/setting-up-the-wix-pos-go-card-reader" target="">Purchase and connect your Wix POS Go</a>.</li>  <li>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/using-your-wix-pos-go-card-reader#to-collect-payment-with-wix-pos-go-for-pos-checkout-sales" target="">collect payment with Wix POS Go for POS Checkout sales</a>.</li>  <li>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/using-your-wix-pos-go-card-reader#to-collect-payment-with-wix-pos-go-for-existing-orders" target="">collect payment with Wix POS Go for existing orders</a>.</li></ul></div></div></div><div data-component-type="heading"><h2 id="desktop-card-reader" level="4">Desktop Card Reader</h2></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>This card reader is currently no longer for sale. Alternatively, you can purchase our Wix POS Go card reader from our <a data-composite="true" href="https://www.wix.com/pos/hardware/product-page/handheld-register" target="_blank">Wix POS shop</a>.</div></div></div></div><div data-component-type="text"><div>The Desktop Card Reader is an ideal way to to collect payment for transactions made using POS Checkout,<strong> </strong>or to<strong> </strong>collect card payment for items that your customers or clients have already ordered or booked online.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/08/17/2ea69ead-e15f-4549-9667-09522841eecd/75b1efc8-1e46-431c-9e6a-4ad16516a3ca.jpg" alt="Screenshot of the card reader" /></div></div><div data-component-type="text"><div>Check the table below to see which options are currently available.</div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div>Option</div></th><th><div>Availability</div></th></tr></thead><tbody><tr><td><div>Charging for items</div></td><td><div>* Wix Stores products</div><div>* Wix Bookings services</div><div>* Wix Restaurant Orders menu items</div><div>* Any custom amount (e.g., charge for a lesson)</div></td></tr><tr><td><div>Location</div></td><td><div>Available for merchants in the US &amp; Canada</div></td></tr><tr><td><div>Payment Provider</div></td><td><div>Available through <a data-composite="true" href="https://support.wix.com/en/article/accepting-payments-an-overview" target="">Wix Payments</a></div></td></tr></tbody></table></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Dig deeper:</div><div class="info-content"><ul>
  <li>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-setting-up-the-desktop-card-reader" target="">set up your Desktop Card Reader</a>.</li>  <li>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-collecting-payment-with-the-dashboard-card-reader-solution" target="_blank">collect payment using the Desktop Card Reader</a>.</li></ul></div></div></div>

Important:This card reader is currently no longer for sale. Alternatively, you can purchase our Wix POS Go card reader from our Wix POS shop.With the Desktop Card Reader, you can process payments with...

Desktop POS: Setting Up the Desktop Card Reader

Discover how to set up and use the Desktop Card Reader with Wix Payments to efficiently process payments through your dashboard. Although the card reader is no longer for sale, you can purchase the Wix POS Go card reader as an alternative. This article guides you through connecting the reader, activating Wix POS, and troubleshooting common issues, ensuring you can seamlessly collect payments and enhance your business operations.

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>This card reader is currently no longer for sale. Alternatively, you can purchase our Wix POS Go card reader from our <a data-composite="true" href="https://www.wix.com/pos/hardware/product-page/handheld-register" target="_blank">Wix POS shop</a>.</div></div></div></div><div data-component-type="text"><div>With the Desktop Card Reader, you can <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-solutions-selling-to-clients-using-pos-checkout" target="">process payments with POS Checkout</a>, or collect payments from your Orders, Contacts, Booking Calendar or Wix Restaurant Orders tabs in your dashboard.</div></div><div data-component-type="text"><div>Follow the steps below to set the reader up and start collecting payments using your computer.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/08/08/b3a15dde-87b7-4d43-8a51-995713e9b2f6/8422b141-8e47-4ab2-8a80-c24c02c5d26c.jpg" alt="Screenshot of the card reader" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-connect-to-wix-payments" level="3">Step 1 | Connect to Wix Payments</h2></div><div data-component-type="text"><div>Wix Desktop Card Reader works with the <a data-composite="true" href="https://support.wix.com/en/article/about-wix-payments" target="_blank">Wix Payments</a> payment provider. Start by <a data-composite="true" href="https://support.wix.com/en/article/creating-a-wix-payments-account" target="_blank">connecting to Wix Payments</a>.  </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-activate-wix-pos-as-a-payment-method" level="3">Step 2 | Activate Wix POS as a payment method</h2></div><div data-component-type="text"><div>After you have connected your account to Wix Payments, activate Wix POS as a payment method.</div></div><div data-component-type="heading"><h2 id="" level="4">To activate Wix POS as a payment method:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20POS&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/pos" target="_blank">Go to POS Home</a> in your site's dashboard.</li>  <li>Click <strong>Activate.</strong></li></ol><div><br /></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/05/01/575b94b2-972b-4603-b939-31dd75b1cdc3/7e692532-b36f-4948-92ff-843463b17d63.png" alt="The POS Dashboard. It shows the option to activate Wix POS as a payment method" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-3-start-your-reader-and-connect-to-wifi" level="3">Step 3 | Start your reader and connect to WiFi</h2></div><div data-component-type="text"><div>When you have your reader, you can connect it to a WiFi network to start pairing it with your Wix account.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>When using your reader with <strong>POS Checkout</strong> or with the POS Register solution, make sure to connect it to the same WiFi network as your computer or tablet.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To start setting up your first card reader:</h2></div><div data-component-type="text"><ol>
  <li>Unbox your card reader and insert the battery.</li>  <li>(If necessary) Charge your reader.</li>  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20POS&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/pos" target="_blank">Go to POS Home</a> in your site's dashboard.</li>  <li>Click <strong>Pair Reader</strong>.<br />
<strong>Note:</strong> If this is not your first reader, <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20POS%20Settings&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/pos/settings" target="_blank">go to Point of Sale Settings</a> to pair it instead.</li>  <li>Turn on your reader and select your language and country.</li>  <li>(On your POS Home pop-up) Click <strong>Next</strong>.</li>  <li>Select an option:
    <ul>
      <li><strong>Your device automatically opens </strong><strong>WiFi</strong><strong> settings:</strong> Select your WiFi network.</li>      <li><strong>Your device does not open </strong><strong>WiFi</strong><strong> settings: </strong>Manually access <strong>WiFi</strong><strong> settings.</strong>
        <ol>
          <li>Swipe right from the edge of the screen and tap the <strong>Settings</strong> button.</li>          <li>Enter the admin PIN <strong>07139</strong>, then select <strong>Network</strong>.</li>          <li>Select your WiFi network.</li>        </ol>      </li>    </ul>  </li>  <li>Click <strong>Continue</strong> on your device.</li>  <li>(On your POS Home pop-up) Click <strong>Next</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/08/08/ee6ef5ff-e65c-4c53-a363-6aea9eb9fc60/6070e2b4-5ca4-4bca-a1d6-c50a19f5a1c5.jpg" alt="Screenshot of step 2 in the popup you use to pair your card reader" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-4-generate-and-enter-your-code" level="3">Step 4 | Generate and enter your code</h2></div><div data-component-type="text"><div>When connecting to WiFi, a code should appear automatically. If it does not, you can go into the setting to generate a code.</div><div><br /></div><div>After pairing your card reader, you'll see it listed in your <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20POS%20Settings&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/pos/settings" target="_blank">Point of Sale Settings</a>.</div></div><div data-component-type="heading"><h2 id="" level="4">To generate and enter your code:</h2></div><div data-component-type="text"><ol>
  <li>Go back to the popup on your computer. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/08/08/e8ff542b-81d9-4577-8875-00910e95d00d/4bae6da9-04a5-4385-ae54-19e694de6d38.jpg" alt="Screenshot of the popup you use to pair the card reader" /></div></div><div data-component-type="text"><ol>
  <li>Select an option:
    <ul>
      <li><strong>Code is displayed:</strong> Enter the three-word code in the pop-up, including the hyphens.</li>      <li><strong>Code not displayed:</strong> Generate a code and enter it:
        <ol>
          <li>Swipe right on your card reader screen.</li>          <li>Tap the <strong>Settings</strong> button.</li>          <li>Select <strong>Generate pairing code</strong>.</li>          <li>Enter the three word code in the pop-up, including the hyphens.</li>        </ol>      </li>    </ul>  </li>  <li>(Optional) Give your card reader a name.<br />
<strong>Note: </strong>If you plan on using more than one reader, this will help you manage them.</li>  <li>Click <strong>Pair Reader.</strong></li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Next steps:</div><div class="info-content"><div>Learn how to:</div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-solutions-collecting-payment-with-the-dashboard-card-reader-solution" target="">Collect payment using the</a><a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-solutions-collecting-payment-with-the-dashboard-card-reader-solution" target=""> Desktop Card Reader solution</a>.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-solutions-selling-to-clients-using-pos-checkout" target="">Collect payment using the POS Checkout solution</a>.</li></ul>  </div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="troubleshooting" level="3">Troubleshooting</h2></div><div data-component-type="text"><div>If you are experiencing any issues setting up card reader, click a question below.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why can't I pair the card reader to my computer?</h4><div class="collapsible-content"><div>Any of the following may prevent you from pairing with your computer dashboard:</div><ul>
  <li><strong>Card reader is turned off:</strong> Turn on the card reader.</li>  <li><strong>Card reader battery has no charge: </strong>Charge the card reader.</li>  <li><strong>The reader is connected to another WiFi network: </strong>To connect, both your computer and your reader need to be connected to the same WiFi network. Check which network each of them is connected to and make any necessary changes. </li>  <li><strong>Your integration is unable to communicate with Stripe:</strong> <a data-composite="true" href="https://docs.stripe.com/ips" target="_blank">Learn how to ensure your integration can communicate with Stripe</a>.</li>  <li><strong>DNS errors: </strong>The card reader is encountering DNS errors when connecting to an Internet reader. <a data-composite="true" href="https://support.stripe.com/questions/the-stripe-terminal-sdk-is-encountering-dns-errors-when-connecting-to-an-internet-reader" target="_blank">Learn how to ensure your DNS configuration is correct</a>.</li></ul>   </div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I reconnect the card reader after my computer crashed in the middle of a sale?</h4><div class="collapsible-content"><div>If you were about to use the card reader and your computer shut down, you most likely tried to do the checkout steps again. In this case, you'll find you cannot reconnect the card reader because it's &quot;stuck&quot; on the previous sale.</div><div><br /></div><div>To reconnect your reader:</div><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20POS%20Settings&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/pos/settings" target="_blank">Go to Point of Sale Settings</a> in your site's dashboard.</li>  <li>Scroll down to <strong>Dashboard POS readers</strong> and click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/08/08/4605e6de-1d79-4d15-8c5c-72116dc639e3/249d3f8e-bed1-4186-a589-080458018566.png" /> next to the relevant reader.</li>  <li>Click <strong>Force reconnect reader</strong>.</li>  <li>Click <strong>Force reconnect</strong> to confirm.</li></ol></div></div></div>

After you set up the Dashboard Card Reader, you can accept payment from customers through the Collect Payment button. You'll find a Collect Payment button in various places in your site's dashboard.Ac...

Desktop POS: Collecting Payment with the Dashboard Card Reader Solution

Learn how to efficiently collect payments using the Dashboard Card Reader in your Wix site. This article guides you through accepting payments from various sections like the Orders tab, Bookings Calendar, and Contact List. You can easily add tips or discounts and process payments directly through the card reader, enhancing your customer transactions. Follow the steps to streamline your payment collection process and improve your business operations.

<div data-component-type="text"><div>After you <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-setting-up-the-desktop-card-reader" target="_blank">set up the Dashboard Card Reader</a>, you can accept payment from customers through the <strong>Collect Payment </strong>button. You'll find a <strong>Collect Payment </strong>button in various places in your site's dashboard.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/10/18/d5350766-7a39-46d2-bbf6-c474448000b9/219505d8-bdc3-4d9a-9b70-262db569c837.png" alt="Screenshot of the Collect Payment button showing the payment options with the Charge with card reader option outlined" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="accepting-payment-from-the-orders-tab" level="3">Accepting payment from the Orders tab</h2></div><div data-component-type="text"><div>Sales made through the following apps appear in the Orders tab in your Wix dashboard:</div></div><div data-component-type="text"><ul>
  <li>Wix Stores</li>  <li>Wix Bookings</li>  <li>Wix Restaurants Orders</li></ul></div><div data-component-type="text"><div>When you accept payment from the Orders tab, you have the option to add a tip to the order.</div></div><div data-component-type="heading"><h2 id="" level="4">To collect payment: </h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Orders&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/store/orders" target="_blank">Go to Orders</a> in your site's dashboard.</li>  <li>Select the relevant unpaid order.</li>  <li>(Optional) Add a fee, tip, or discount to the order:
    <ol>
      <li>Click <strong>More Actions</strong>.</li>      <li>Select <strong>Edit Order</strong>.</li>      <li>Select an option:
        <ul>
          <li><strong>Fee or tip: </strong>Click <strong>Add Fees &amp; Tips</strong>, enter the details, and click <strong>Add</strong>.</li>          <li><strong>Discount:</strong> Click <strong>Add Discount</strong>, enter the details, and click <strong>Add</strong>.</li>        </ul>      </li>    </ol>  </li>  <li>Click <strong>Collect Payment</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/10/24/4bffe4f4-56cf-4b5f-8f96-e57fc9a6ac35/467a3aa7-b9a7-42bb-9b8b-8d72f1edd0ee.png" alt="Screenshot of an unpaid order in the Orders tab on the site's dashboard, ready to collect payment." /></div></div><div data-component-type="text"><ol>
  <li>Select <strong>Charge with card reader</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/10/24/f8a00c11-0bf0-4c3a-b8ef-f57d3d5516b3/e2cf32c7-0e70-4626-8311-4e38f5755e56.png" alt="Screenshot of clicking 'Collect Payment' in the Orders tab on the site's dashboard." /></div></div><div data-component-type="text"><ol>
  <li>Have your customer tap, swipe, or insert their card. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="accepting-payment-from-the-bookings-calendar" level="3">Accepting payment from the Bookings Calendar </h2></div><div data-component-type="text"><div>While you're managing your scheduling in the Bookings Calendar, you can also access unpaid bookings and collect payments there.</div></div><div data-component-type="heading"><h2 id="" level="4">To collect payment:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Business%20Calendar&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/bookings/scheduler/owner/calendar?referralInfo=sidebar" target="_blank">Go to Booking Calendar</a> in your site's dashboard.</li>  <li>Select the relevant unpaid service: 
    <ul>
      <li><strong>Appointment:</strong> Click the relevant appointment in the calendar, and then click <strong>Collect Payment</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/10/18/8aca15d3-28bc-4458-809c-b5f2b6b6246f/e693f3d9-a819-451e-8cec-839e417ff680.png" alt="Screenshot of a Bookings appointment with the Collect Payment button outlined" /></li>      <li><strong>Class or course: </strong>Select the relevant service, click <strong>Manage</strong>, then click <strong>Collect Payment </strong>next to the relevant participant.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/10/18/581b1598-3467-4020-ac1e-c967e67b5f85/2db5d278-472b-47eb-9bb8-6b285b45a94d.png" alt="Screenshot of a Bookings class service focusing on the Collect Payment button next to a participant" /></li>    </ul>  </li></ol></div><div data-component-type="text"><ol>
  <li>Select <strong>Charge with card reader</strong>.</li>  <li>Have your customer tap, swipe, or insert their card. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="accepting-payment-from-the-contact-list" level="3">Accepting payment from the Contact List </h2></div><div data-component-type="text"><div>Your site's <a data-composite="true" href="https://support.wix.com/en/article/about-your-contact-list" target="_blank">Contact List</a> is where you'll find the name of any client who interacted with your site. From there you can collect payment for any unpaid Wix Bookings service. </div></div><div data-component-type="heading"><h2 id="" level="4">To collect payment:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Contacts&amp;title=Select%20a%20site%20to%20update&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fmy-account%2Fsites%2F%7B%7BmetaSiteId%7D%7D%2Fcontacts" target="_blank">Go to Contacts</a> in your site's dashboard.</li>  <li>Hover over the relevant contact and click <strong>View</strong>.</li>  <li>Click the <strong>Bookings</strong> tab.</li>  <li>Click <strong>Collect Payment</strong> next to the relevant unpaid service.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/10/18/90285f73-a6b4-4f03-afc6-120abaa3c345/0dfe0b92-c4b1-40d3-a8e6-d5d106aa755e.png" alt="Screenshot of a contact with the Bookings tab selected showing the Collect Payment button" /></div></div><div data-component-type="text"><ol>
  <li>Select <strong>Charge with card reader</strong>.</li>  <li>Have your customer tap, swipe, or insert their card. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="accepting-payment-from-a-custom-order" level="3">Accepting payment from a custom order</h2></div><div data-component-type="text"><div>If you use Wix Stores or Wix Bookings, you can also <a data-composite="true" href="https://support.wix.com/en/article/manually-creating-an-order-8027377" target="_blank">manually create an order</a>. This order can include store products, booking services, or any type of custom item. </div></div><div data-component-type="text"><div>After you create the order, it appears in the Orders tab. From there, you can <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-collecting-payment-with-the-dashboard-card-reader-solution#accepting-payment-from-the-orders-tab" target="_blank">collect payment</a> like you would for any other order.</div></div>

Use POS Checkout to sell in person using your computer dashboard. You can collect payment for Store products, appointments booked through Wix Bookings, Wix Restaurants (New) menu items, and custom cha...

Desktop POS: Selling to Clients Using POS Checkout

Discover how to use POS Checkout to sell in person through your computer dashboard, allowing you to accept payments for products, appointments, and custom charges. Learn to set up card readers and manually enter card details to enhance your payment options. This article guides you through the setup process and offers tips for managing transactions effectively, so you can streamline your in-person sales and improve customer experience.

<div data-component-type="text"><div>Use POS Checkout to sell in person using your computer dashboard. You can collect payment for Store products, appointments booked through Wix Bookings, Wix Restaurants (New) menu items, and custom charges.</div></div><div data-component-type="text"><div>You can accept cash payments or record a payment as <strong>Other </strong>without any setup, but in order to accept payments via card reader, or manually enter card details, you must first set these payment methods up by following the steps below.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You can currently only use POS Checkout to sell Wix Restaurants (New) menu items for your default restaurant location. <a data-composite="true" href="https://support.wix.com/en/article/wix-restaurants-setting-up-additional-restaurant-locations-new" target="">Learn more about multiple restaurant locations</a>.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/05/12/2eb7cf62-9534-47be-b523-329ce6a2639b/fc21b469-ef40-4480-bd68-9874c0275e96.png" alt="Screenshot of POS checkout page." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="setting-up-a-card-reader" level="3">Setting up a card reader</h2></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><ul>
  <li>Accepting payment using a card reader is currently available only for merchants in the US, UK and Canada.</li>  <li>The Desktop Card reader is currently no longer for sale. Alternatively, you can purchase our Wix POS Go card reader from our <a data-composite="true" href="https://www.wix.com/pos/hardware/product-page/handheld-register" target="_blank">Wix POS shop</a>.</li></ul></div></div></div><div data-component-type="text"><div>Before you can set up your card reader to start collecting payment in person from clients, you need to connect to Wix Payments, activate Wix Point of Sale as a payment method and purchase the reader. You can use both the Wix POS Go or the Desktop Card Reader<strong> </strong>with POS Checkout.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/05/28/10e44bc1-0eff-4ce5-867c-d7616c500bbd/31725b9b-0757-4d78-8ef6-bcee40c7ed18.png" alt="The Wix POS Go card reader." /></div></div><div data-component-type="heading"><h2 id="" level="4">To set up payment using a card reader:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://support.wix.com/en/article/creating-a-wix-payments-account" target="">Connect to Wix Payments</a>.</li>  <li>Purchase the Wix POS Go from our <a data-composite="true" href="https://www.wix.com/pos/hardware/product-page/handheld-register" target="_blank">Wix POS shop</a>.</li>  <li>Enable Wix Point of Sale:
    <ol>
      <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Set%20Up%20Payments&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/payments/" target="_blank">Go to Accept Payments</a> in your site's dashboard.</li>      <li>Click <strong>Accept</strong> next to <strong>Wix Point of Sale</strong>.</li>    </ol>  </li>  <li><a data-composite="true" href="https://support.wix.com/en/article/pairing-your-card-reader" target="">Pair your card reader with your account</a>.</li></ol><div><br /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="setting-up-manual-card-entry" level="3">Setting up manual card entry</h2></div><div data-component-type="text"><div>Before you can accept payment by manually entering your clients’ credit or debit card details, you need to connect to a payment provider that supports this option. </div><div><br /></div><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/accepting-payments-by-manual-card-entry" target="_blank">accepting payment using manual card entry</a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="selling-using-pos-checkout" level="3">Selling using POS Checkout</h2></div><div data-component-type="text"><div>After setting up your preferred payment methods (or without any additional setup, if you only wish to receive cash payments, or record payments as <strong>Other</strong>), you can start using POS Checkout to sell your store products, services, menu items or accepting payment for custom amounts from clients. </div></div><div data-component-type="heading"><h2 id="" level="4">To sell using POS Checkout:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20In-Person%20Checkout&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/pos-checkout" target="_blank">Go to POS Checkout</a> in your site's dashboard.</li>  <li>Add items to the cart:
    <ul>
      <li><strong>Add store items:</strong> 
        <ol>
          <li>Click the <strong>Products </strong>tab.</li>          <li>Click a product to add it to the cart.</li>          <li>If the product has options, select them and click <strong>Add to Cart</strong>.</li>        </ol>      </li>      <li><strong>Add an appointment: </strong>
        <ol>
          <li>Click the <strong>Services </strong>tab.</li>          <li>Click an appointment to add it to the cart.</li>          <li>(Optional) If the appointment has options, add the location, staff, date and time, and price, then click <strong>Add to Cart</strong>. </li>        </ol>      </li>      <li><strong>Add a menu item:</strong>
        <ol>
          <li>Click the <strong>Menu items </strong>tab.</li>          <li>Click an item to add it to the cart.</li>          <li>If the item has options, select them and click <strong>Add to Cart</strong>.</li>        </ol>      </li>      <li><strong>Add a custom charge</strong>:
        <ol>
          <li>Click the <strong>Custom charge</strong> tab. </li>          <li>Enter the amount you want to charge your client.</li>          <li>Enter a short description of what the charge is for.</li>          <li>Click <strong>+ Add to Cart</strong>.</li>        </ol>      </li>    </ul>  </li>  <li>(Optional) Assign a customer to the sale:<br />
<strong>Note: </strong>You must add a customer for your Wix Bookings appointments to complete checkout.
    <ol>
      <li>Click <strong>Select Customer</strong>.</li>      <li>Select an option:
        <ul>
          <li><strong>Select a saved customer:</strong> Search for the client and select them.<strong> </strong></li>          <li><strong>Create a new customer</strong>: 
            <ol>
              <li>Click <strong>+Add Contact</strong>.</li>              <li>Enter the client's details.</li>              <li>Click <strong>Save</strong>.</li>            </ol>          </li>        </ul>      </li>    </ol>  </li>  <li>(Optional) Add a discount:
    <ol>
      <li>Click <strong>Actions</strong> and <strong>Add discount</strong>:
        <ul>
          <li><strong>Percentage discount</strong>:<strong> </strong>Enter the percentage and click the <strong>Percent</strong> icon<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2022/06/27/3e3bd32f-dc42-40d7-9948-278864ff5749/3c55d4b2-bbd1-4f3b-88a4-8a0059e52d13.png" />.</li>          <li><strong>Amount discount: </strong>Enter the discount and click the <strong>Amount</strong> icon<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2022/06/27/d5bc456b-d6ab-424a-ac0c-1882932da5d8/1a36cefc-29b0-443a-b17d-eee313927843.png" />.</li>        </ul>      </li>      <li>Click <strong>Add Discount</strong>.</li>    </ol>  </li>  <li>(Optional) Redeem a coupon:
    <ol>
      <li>Click <strong>Actions</strong> and <strong>Redeem a coupon</strong>.</li>      <li> Select a coupon and click <strong>Apply</strong>. </li>    </ol>  </li>  <li>(Optional) Edit the tax:
    <ol>
      <li>Click the tax amount.</li>      <li>Click <strong>Don't charge tax for this sale / Charge tax for this sale</strong> to turn tax collection on or off.</li>    </ol>  </li>  <li>Click <strong>Charge</strong>.</li>  <li>Select how you want to receive payment.</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Accept credit/debit card payment</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Card</strong>. </li>  <li>Use the card reader to swipe, dip (insert) or tap the card. </li>  <li>When the sale is complete, tap <strong>Email Receipt</strong>, or <strong>No Receipt</strong> to complete the transaction.<br />
<strong>Tip: </strong>If you didn't previously add a customer to the order,<strong> </strong>when clicking <strong>Email Receipt </strong>you can fill out the customer's name and email details manually, or search for a customer in your existing contacts.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Manually enter credit card details</h4><div class="collapsible-content"><div><strong>Important: </strong>Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. <a data-composite="true" href="https://support.wix.com/en/article/best-practices-for-accepting-card-payments#handling-offline-card-payments" target="">Learn more about best practices for accepting card payments</a>. </div><div><br /></div><div><strong>To manually enter credit card details:</strong></div><ol>
  <li>Click <strong>Manual Card Entry</strong>. </li>  <li>Enter the credit card details and click <strong>Charge</strong>.</li>  <li>When the sale is complete, tap <strong>Email Receipt</strong>, or <strong>No Receipt</strong> to complete the transaction.<br />
<strong>Tip: </strong>If you didn't previously add a customer to the order,<strong> </strong>when clicking <strong>Email Receipt </strong>you can fill out the customer's name and email details manually, or search for a customer in your existing contacts.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Accept cash payment</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Cash</strong></li>  <li>Select the amount received from the customer.</li>  <li>(Optional) If you select <strong>Other</strong>, enter the amount and click <strong>Accept Cash</strong>.</li>  <li>When the sale is complete, tap <strong>Email Receipt</strong>, or <strong>No Receipt</strong> to complete the transaction.<br />
<strong>Tip: </strong>If you didn't previously add a customer to the order,<strong> </strong>when clicking <strong>Email Receipt </strong>you can fill out the customer's name and email details manually, or search for a customer in your existing contacts.</li></ol>    </div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Other payment types</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Other</strong>.</li>  <li>Enter a payment description.</li>  <li>Click <strong>Record Payment</strong>.</li>  <li>When the sale is complete, tap <strong>Email Receipt</strong>, or <strong>No Receipt</strong> to complete the transaction.<br />
<strong>Tip: </strong>If you didn't previously add a customer to the order,<strong> </strong>when clicking <strong>Email Receipt </strong>you can fill out the customer's name and email details manually, or search for a customer in your existing contacts.</li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I enable or disable tax collect for a specific sale?</h4><div class="collapsible-content"><div>Yes, you can click the tax amount to enable or disable it. When tax is enabled in your sale, click the amount, then click <strong>Don't charge tax for this sale</strong> to remove tax collection from the sale. If you disabled tax and want to re-add it, click the $0.00 tax amount, then click <strong>Charge tax for this sale</strong> to enable it again.</div>   </div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Which Wix Bookings services can't I sell at POS Checkout?</h4><div class="collapsible-content"><div>Currently, it's not possible to sell classes or courses. In addition, you cannot accept payment using a <a data-composite="true" href="https://support.wix.com/en/article/wix-bookings-about-memberships-and-packages" target="_blank">membership or package created through Pricing Plans</a>.</div></div></div></div>

You can decide whether you and your team members have permission to sell out-of-stock store products while making sales in POS Checkout. If you enable this option, you can display &quot;Out of stock...

Desktop POS: Selecting Out-of-Stock Settings for Desktop POS

Discover how to manage permissions for selling out-of-stock products in POS Checkout. You can choose to allow sales of these items, set permissions for team members, and display "Out of stock" labels for clarity. This feature helps you maintain transparency about inventory status while making sales, ensuring a smoother checkout experience for your customers.

<div data-component-type="text"><div>You can decide whether you and your team members have permission to sell out-of-stock store products while making sales in <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-solutions-selling-to-clients-using-pos-checkout" target="_blank">POS Checkout</a>. If you enable this option, you can display &quot;Out of stock&quot; labels to make it easy to see a product's inventory status.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2024/05/23/1891ce16-04bd-4887-9cbf-e247b93029cf/eccfa093-b2a7-4af8-92f5-1d7decba705a.png" alt="Screenshot of the POS Checkout, with an out of stock product indicated" /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Changes to the out-of-stock settings also affect Mobile POS. </div></div></div></div><div data-component-type="heading"><h2 id="" level="2">To select POS settings:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20POS%20Settings&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/pos/settings" target="_blank">Go to POS Settings</a> in your site's dashboard.</li>  <li>Set permissions for selling out of stock products:
    <ul>
      <li><strong>Allow: </strong>You can sell products even if the inventory shows that they are out of stock. After a sale, your stock count becomes negative. (e.g. -1 t-shirt in stock).</li>      <li><strong>Allow with permission: </strong>Anyone with permission can sell out-of-stock products.<br />
<strong>Note: </strong>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/wix-mobile-pos-letting-staff-members-accept-payments" target="_blank">add staff members and assign permissions</a>.</li>      <li><strong>Don't allow:</strong> Out of stock products cannot be added to the cart.</li>    </ul>  </li>  <li>(Optional) If you selected <strong>Allow</strong>, you can click the <strong>Show out of stock labels at checkout </strong>so you can identify that you're selling an item marked as not in stock. </li></ol></div>

Currently, when using POS Checkout to sell products on your desktop computer, you cannot search for product variants, when each variant has its own SKU. We are always working to update and improve our...

Desktop POS Request: Searching for Product Variants by SKU

Discover the current limitation of the POS Checkout system when selling products on your desktop, specifically regarding the inability to search for product variants that have unique SKUs. Your feedback is valuable as we continuously strive to enhance our products and services.

<div data-component-type="text"><div>Currently, when using <a data-composite="true" href="https://support.wix.com/en/article/desktop-pos-solutions-selling-to-clients-using-pos-checkout" target="">POS Checkout</a> to sell products on your desktop computer, you cannot search for product variants, when each variant has its own SKU. </div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

The Wix POS Go card reader is currently only available in the US, Canada and UK.The Wix POS Go card reader is a versatile device that can be used together with the Desktop POS solution. With its intui...

Desktop POS: Collecting Payment with the Wix POS Go Card Reader

Discover how to utilize the Wix POS Go card reader, available in the US, Canada, and UK, to enhance your sales process. This versatile device allows you to accept card and cash payments seamlessly while on the go, integrating with the Desktop POS solution. Learn how to collect payments for various services, troubleshoot common issues, and manage your sales effectively, ensuring a smooth checkout experience for your customers.

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>The Wix POS Go card reader is currently only available in the US, Canada and UK.</div></div></div></div><div data-component-type="text"><div><br /></div><div>The Wix POS Go card reader is a versatile device that can be used together with the <a data-composite="true" href="https://support.wix.com/en/article/wix-dashboard-card-reader-an-overview" target="">Desktop POS solution</a>. With its intuitive touchscreen, the card reader allows you to sell products on the go and accept both card and cash payments.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/05/30/31db2370-ef05-4628-ac18-4381503438e3/c2d742e1-6183-49bb-bf9c-f52cdeca9376.png" alt="Wix POS Go card reader showing a list of products on the screen." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="collecting-payment-for-desktop-pos-sales" level="3">Collecting payment for Desktop POS sales</h2></div><div data-component-type="text"><div>The Wix POS Go card reader allows you to complete card sales of Wix Stores products, Wix Bookings services, or Wix Restaurants orders.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>When using the Wix POS Go with Desktop POS, make sure both your computer and card reader are connected to the same WiFi network.</div> </div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/05/30/c1a281e0-5b94-49fc-a08b-cac066f2a599/bd47fd11-3055-43d3-963f-04d8f2c69e11.png" alt="The Wix POS Go device. The screen displays the option to tap or insert a card." /></div></div><div data-component-type="heading"><h2 id="" level="4">To collecting payment for POS Checkout sales:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fwww.wix.com%2Fdashboard%2F%7BmetaSiteId%7D%2Fpos-checkout&amp;title=Select+a+Site&amp;primaryButtonText=Go+to+In-Person+Checkout" target="">Go to POS Checkout</a><strong> </strong>on your computer.</li>  <li>Add items to your cart.</li>  <li>Click <strong>Charge</strong>.</li>  <li>Select <strong>Card </strong>as the payment method.</li>  <li>Prompt the customer to tap or insert their card on the Wix POS Go card reader.</li>  <li>Select a receipt option. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="collecting-payment-for-existing-orders" level="3">Collecting payment for existing orders</h2></div><div data-component-type="text"><div>If you already received an order, you can use your Wix POS Go to collect payment. Start by choosing where on your site's dashboard you want to access the order.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">From your Orders tab</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fwww.wix.com%2Fdashboard%2F%7BmetaSiteId%7D%2Fstore%2Forders&amp;title=Select+a+Site&amp;primaryButtonText=Manage+Orders" target="">Go to your Orders tab</a> in your site's dashboard.</li>  <li>Create a new order or select an existing one that is unpaid.</li>  <li>Click <strong>Collect Payment</strong>.</li>  <li>Choose the option <strong>Charge with card reader</strong>.</li>  <li>Prompt the customer to tap or insert their card on the Wix POS Go card reader.</li>  <li>Select a receipt option.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">From your Booking Calendar tab</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fwww.wix.com%2Fdashboard%2F%7BmetaSiteId%7D%2Fbookings%2Fscheduler%2Fowner%2Fcalendar%3FreferralInfo%3Dsidebar&amp;title=Select+a+Site&amp;primaryButtonText=Open+Booking+Calendar" target="">Go to your Booking Calendar</a> in your site's dashboard.</li>  <li>Select the type of booking you want to charge for:
    <ul>
      <li><strong>Appointments:</strong>
        <ol>
          <li>Select an appointment and click <strong>Collect Payment</strong>.</li>          <li>Choose the option <strong>Charge with card reader</strong>.</li>        </ol>      </li>      <li><strong>Classes and courses:</strong>
        <ol>
          <li>Select a class or a course.</li>          <li>Click <strong>Manage</strong> to see the participants.</li>          <li>Click<strong> Collect Payment</strong> for the participant you want to charge.</li>          <li>Choose the option <strong>Charge with card reader</strong>.</li>        </ol>      </li>    </ul>  </li>  <li>Prompt the customer to tap or insert their card on the Wix POS Go card reader.</li>  <li>Select a receipt option.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">From your Booking List tab</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fwww.wix.com%2Fdashboard%2F%7BmetaSiteId%7D%2Fbookings%2Fbookings%2Fbookings-list&amp;title=Select+a+Site&amp;primaryButtonText=Manage+Booking+List" target="">Go to your Booking List</a> in your site's dashboard.</li>  <li>Hover over any unpaid booking and click <strong>Collect Payment</strong>.</li>  <li>Choose the option <strong>Charge with card reader</strong>.</li>  <li>Prompt the customer to tap or insert their card on the Wix POS Go card reader.</li>  <li>Select a receipt option.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">From your Contacts tab</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fwww.wix.com%2Fmy-account%2Fsites%2F%7BmetaSiteId%7D%2Fcontacts&amp;title=Select+a+site+to+update&amp;primaryButtonText=Manage+Contacts" target="">Go to your Contacts</a> in your site's dashboard.</li>  <li>Hover over the relevant contact on your contacts list and click <strong>View</strong>.</li>  <li>Select a tab to collect payment from:
    <ul>
      <li><strong>Bookings</strong> tab:
        <ol>
          <li>Select the <strong>Upcoming</strong> or <strong>Past</strong> booking tab.</li>          <li>Hover over any unpaid booking and click <strong>Collect Payment</strong>.</li>          <li>Choose the option <strong>Charge with card reader</strong>.</li>        </ol>      </li>      <li><strong>Orders </strong>tab:
        <ol>
          <li>Hover over your chosen order and click <strong>View</strong>.</li>          <li>Click <strong>Collect Payment</strong>.</li>          <li>Choose the option <strong>Charge with card reader</strong>.</li>        </ol>      </li>    </ul>  </li>  <li>Prompt the customer to tap or insert their card on the Wix POS Go card reader.</li>  <li>Select a receipt option.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">From your Restaurant Orders (New) tab</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/restaurants-orders-prep-board?&amp;title=Select%20a%20site&amp;buttonText=Go+to+Orders+(New)" target="_blank">Go to Restaurant Orders (New)</a> in your site's dashboard.</li>  <li>(If necessary) Create a new order.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/07/11/fb86b619-ff98-4515-9e1c-dc4548d374b0/d45a6911-96c6-484b-9665-131863f88e3c.png" />, then click <strong>Open order details</strong>.</li>  <li>Click <strong>Collect Payment</strong>.</li>  <li>Choose the option <strong>Charge with card reader</strong>.</li>  <li>Prompt the customer to tap or insert their card on the Wix POS Go card reader.</li>  <li>Select a receipt option.</li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="troubleshooting-your-wix-pos-go" level="3">Troubleshooting your Wix POS Go</h2></div><div data-component-type="text"><div>Click an option below to learn how to troubleshoot the most common issues with using the Wix POS Go.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I'm having trouble pairing my Wix POS Go with my computer</h4><div class="collapsible-content"><ol>
  <li>Check if your card reader is connected to the same WiFi network as your computer or POS tablet. If they are not, make any necessary changes.</li>  <li><a data-composite="true" href="https://docs.stripe.com/ips" target="_blank">Make sure your integration can communicate with Stripe</a>.</li>  <li><a data-composite="true" href="https://support.stripe.com/questions/the-stripe-terminal-sdk-is-encountering-missing-certificate-errors-when-connecting-to-an-internet-reader" target="_blank">Make sure your DNS configuration is correct</a>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I'm unable to complete a sale</h4><div class="collapsible-content"><ol>
  <li>Go to the <strong>More </strong>tab on the bottom navigation bar of your device and click <strong>Reload Catalog</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/05/30/7d89f15c-7535-4a3a-95a2-f142ea2b90e4/613d95b4-6e28-4bb2-b1c9-62164a0b9d02.png" alt="The More tab of the Wix POS Go card reader. The option Reload Catalog is highlighted." /></li>  <li>If you still cannot complete your sale, restart your device by pressing and holding the button on the side.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">My computer crashed in the middle of a sale and I can't reconnect my card reader</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20POS%20Settings&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/pos/settings" target="_blank">Go to Point of Sale Settings</a> in your site's dashboard.</li>  <li>Scroll down to <strong>Dashboard POS readers</strong> and click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/c742a528-f356-442a-8cf4-fa1fbd1e2f58/2025/06/05/c8bfc23f-f601-4c1b-972b-1c636b829b12/b80a91ef-bcfd-4aaf-9545-eb0a4b3fec3c.png" /> next to the relevant reader.</li>  <li>Click <strong>Force reconnect reader</strong>.</li>  <li>Click<strong> Force reconnect</strong> to confirm.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">My device is stuck, or unresponsive</h4><div class="collapsible-content"><div>Restart your device by pressing and holding the button on the side.</div></div></div></div><div data-component-type="text"><div>If the problem persists, contact customer care and let us know your Wix POS Go serial number, which is located at the back of your device.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I issue refunds with the Wix POS Go?</h4><div class="collapsible-content"><div>Yes, you can issue partial or complete refunds for orders. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/wix-pos-go-issuing-refunds" target="">issuing refunds for sales made using the Wix POS Go</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What types of cards does the Wix POS Go card reader accept?</h4><div class="collapsible-content"><div>The Wix POS Go card reader accepts Visa, Mastercard, American Express, Discover &amp; Diners Club, China UnionPay, Japan Credit Bureau, Cartes Bancaires and Interac cards.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I see my previous sales?</h4><div class="collapsible-content"><div>To access your previous sales list, click <strong>Sales History </strong>in the bottom navigation bar of your device. You can click on each sale to see more details such as date, status, seller, customer info, tip info and more.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I know if a card payment was not successful?</h4><div class="collapsible-content"><div>If payment was not successful, a notification will be shown on your Wix POS Go screen to let you know. This will also be reflected on your <strong>Sales History</strong> tab, where the order status will display as <strong>Unpaid</strong>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I give my customers printed receipts?</h4><div class="collapsible-content"><div>Yes. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/wix-pos-go-setting-up-receipt-printing" target="">set up printed receipts on the Wix POS Go</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I enable tipping on the Wix POS Go?</h4><div class="collapsible-content"><div>Yes, to enable and set up tipping, click <strong>More</strong> at the bottom right and select <strong>Settings</strong>. Under <strong>Tips</strong> you can enable or disable tipping, select preset tipping percentages, and manage custom tipping.</div><div><br /></div><div>Learn more able <a data-composite="true" href="https://support.wix.com/en/article/wix-pos-go-managing-your-device-settings" target="">managing your device settings</a>.</div></div></div></div>

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