Help Center
    Help Center
  1. Managing your business
  2. Business solutions & apps
  3. Wix Stores
  4. Promoting stores sales
    5. Wix Stores: Adding and Setting Up Wix Reviews

Wix Stores: Adding and Setting Up Wix Reviews

8 min read
Add Wix Reviews to allow your customers to write reviews about your products in your online store. 

Reviews are a great way to build trust, making your brand more trustworthy. They also empower your customers, letting them share their experiences and feel like they're part of a community. Positive reviews boost sales by showing others that your products are great, and feedback helps you improve. 

You can reply to your reviews right from the Wix dashboard.
Tip:
If you previously collected reviews for your products on another platform or through a different app, you can import your product reviews after you complete setup. 

Step 1 | Add Wix Reviews

To get started, go to your store's Product Page in your Editor and add the Wix Reviews plugin.

To add Wix Reviews:

  1. Go to the Product page in your Editor.
2. Click the Product Page in the Editor.
3. Click the Plugins icon .
4. Click Wix Reviews.
Screenshot of the plugins window with a cursor on the Wix Reviews plugin
Note:
It's not possible to import reviews from other apps or channels.

Step 2 | Customize the settings

Now that you've added Wix Reviews in the Editor, go to the dashboard to customize the functionality. You can edit the form that customers fill out, choose what name appears when you reply, and more.

To customize Wix Reviews settings:

  1. Go to Reviews in your site's dashboard.
  2. Click Settings at the top right.
  3. Choose what you want to do:

Step 3 | Customize the display and design

Customize the way your reviews are displayed to get the perfect look.

To customize the look of Wix Reviews:

  1. Go to the Product Page in the Editor.
  1. Click the Product Page in the Editor.
  2. Click the Wix Reviews plug in.
  3. Click Settings.
  4. Click the Display tab.
  5. Customize the display:
    • Choose what to display: Select or deselect the checkboxes to show or hide header elements.
    • Show filters: Enable the toggle to allow customers to filter reviews by star rating.
    • Show sorting:  Enable the toggle to allow customers to sort ratings. If enabled, select a default sorting option.
    • Publish date: Click the toggle to show or hide the date a review was published.
    • Reviews per page: Set the number of reviews displayed per page.
  6. Click the Design tab.
  7. Customize the Header design using the available options. 
  1. Customize the Review Form design using the available options.
  1. Customize the Review List design using the available options.
  1. Customize the Review Area design using the available options.
    Tip: The reviews area is the the entire Wix Reviews area containing the header plus the list of reviews you've received.

Step 4 | (Optional) Add the Wix Reviews Ratings Summary app

The Wix Reviews Rating Summary app is a companion app to the Wix Reviews app. Add the app to display a short summary of product reviews under product titles. 
You can add Wix Reviews Ratings Summary app to the Product Page, a Product Gallery, or to Related Products.

To add the Wix Reviews Ratings Summary app

  1. Go to the Product page in your Editor.
2. Click the Product Page in the Editor.
3. Click the Plugins icon .
4.  Click Wix Reviews Ratings Summary.

Did this help?

|

In This Article

  • Step 1 | Add Wix Reviews
  • Step 2 | Customize the settings
  • Step 3 | Customize the display and design
  • Step 4 | (Optional) Add the Wix Reviews Ratings Summary app

Related Content

Wix Stores: Managing Wix Reviews
Wix Stores: Offering Rewards and Incentives
Wix Stores: Offering Discounts and Coupons

Hire a Professional

Get matched with a Wix Partner who can help you reach your site goals.
Get Matched