Wix Retail POS: Selling Virtual Gift Cards
3 min read
In this article
- Set up a gift card option
- Enabling gift cards at a POS
- Accepting payment by gift card
- Checking a gift card balance
Important:
- This article is about Wix Retail POS tablet for brick & mortar businesses.
- For info on using POS on a mobile device, click here.
Sell virtual gift cards on your website and let customers use them to purchase products or services online and at your point of sale.
Notes:
- You cannot refund the purchase of the gift card itself or orders paid for by gift card.
- You can exchange orders paid for with a gift card only when the price of the exchanged products is the same (i.e. the customer isn't refunded or charged).
Set up a gift card option
Start by creating your virtual gift card. You can create a Wix gift card right from your Wix dashboard. You can also create gift cards using the Gifted app.
Physical (plastic) gift cards:
Enabling gift cards at a POS
Enable gift cards so you select them as a payment option during checkout.
To enable gift cards:
- Open the POS tablet.
- Tap the Menu icon
at the bottom left. - Tap Settings.
- Tap Payment.
- Click the Accept Gift Cards toggle to enable it.
Accepting payment by gift card
Let customers redeem their gift cards while making a purchase.
Tip:
Gift card codes are not case sensitive.
To redeem a gift card at checkout:
- Open the POS tablet.
- Tap Checkout on the bottom bar.
- Process the sale and proceed to checkout.
- Select Gift Card under Select Payment Method.
- Enter or scan the gift card code and tap Apply.
Tip: Only Gifted app codes can be scanned. - (If the gift card didn't cover the entire purchase) Click Add Payment and process the balance using another payment method, such as cash or a credit card.
Checking a gift card balance
Customers may want to check how much money is left in their gift card before deciding on a purchase. You can check this for them on the POS tablet.
To check a gift card balance:
- Open the POS tablet.
- Tap Checkout on the bottom bar.
- Tap Gift Cards on the left.
- Tap Check Gift Card Balance.
- Select an option:
- Enter the code manually.
- Enter or scan the gift card code.
Tip: Only Gifted app codes can be scanned.
