Wix Retail POS: Selling Physical Gift Cards

7 min read
  • This article is about Wix Retail POS tablet for brick & mortar stores. 
  • For info on using POS on a mobile device, click here.
You can sell physical gift cards in your store and let customers use them to complete purchases. It's a cost-effective way to keep customers coming back and a great for attracting new buyers.
Image of a gift card
Wix physical gift cards are currently available in the US and Canada to merchants who use Wix Retail POS to sell in their brick-and-mortar stores.

Step 1 | Order physical gift cards

To get started, design and order your cards. You can do so in your site's computer dashboard (currently available to US merchants only) or through eCard Systems.
  • The Wix gift cards do not have a set dollar value. You assign the value when you sell the physical gift card to your customer (see below).
  • You also have the option of ordering other gift cards and selling them in your store. Note that the gift cards must have codes that are between 8 and 16 characters long (numbers or letters) for you to be able to use them at your point of sale.

To order gift cards:

Check the FAQ section below for info on file types and sizes that you can upload to eCard.

Step 2 | Enable gift cards in your dashboard

Before you can start selling gift cards at your point of sale, you need to go to your Wix dashboard and enable gift cards for your site.

To enable gift cards:

  1. Go to Gift Cards in your site's dashboard. 
  2. Click Add Gift Card to Site.
Image of the gift card page in the Wix dashboard
After clicking Add Gift Card to Site, you do not need to do anything else in the dashboard page or the Editor in order to continue physical gift card setup.

Step 3 | Sell physical gift cards in your store

Once you receive the gift cards you ordered and enabled gift cards in the dashboard, you can start selling physical gift cards to customers.

To sell gift cards:

  1. Open the POS tablet. 
  2. Tap Checkout from the menu bar at the bottom.
  3. Tap Gift Cards.
  4. Tap Issue gift card.
  5. Select the actual gift card (i.e. the plastic card) that you want to sell to your customer.
  6. Select an option:
    • Scan the card's code.
    • Manually enter the card's code.
      Tip: Gift card codes are not case sensitive.
  7. Enter the value of the gift card (up to $1000).
  8. Tap Add to Cart.
  9. Complete checkout as you would for any product.

Step 4 | Accept payment of physical gift cards

When customers want to pay for their order using their gift card, you need to select Gift Card as the payment method. 

To accept gift card payment:

  1. Open the POS tablet. 
  2. Tap Checkout on the bottom bar. 
  3. Process the sale and proceed to checkout.
  4. Select Gift Card under Select Payment Method.
  5. Enter or scan the gift card code and tap Apply.
  6. (If the gift card didn't cover the entire purchase) Click Add Payment and process the balance using another payment method, like cash or a credit card.
Screenshot of Wix retail POS payment screen, with the Gift Card option outlined


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