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In this article
  • Step 1 | Order physical gift cards
  • Order gift cards in the Wix dashboard
  • Order cards through eCard Systems
  • Step 2 | Enable gift cards in your dashboard
  • Step 3 | Sell physical gift cards
  • Step 4 | Accept payment of physical gift cards
  • FAQs

Wix POS Register: Selling Physical Gift Cards

8 min
In this article
  • Step 1 | Order physical gift cards
  • Order gift cards in the Wix dashboard
  • Order cards through eCard Systems
  • Step 2 | Enable gift cards in your dashboard
  • Step 3 | Sell physical gift cards
  • Step 4 | Accept payment of physical gift cards
  • FAQs
Important:
You can sell physical gift cards and let customers use them to pay for purchases at your store. Physical gift cards help encourage customers to come back and are also a great way to attract new buyers.
Image of a gift card
Important:
Wix physical gift cards are currently available in the US and Canada to merchants who use Wix POS Register or Wix Mobile POS to sell in their physical locations

Step 1 | Order physical gift cards

To get started, design and order your cards. You can do so in your site's computer dashboard (currently available to US merchants only) or through eCard Systems.
Tips:
  • The Wix gift cards do not have a set dollar value. You assign the value when you sell the physical gift card to your customer (see below).
  • You also have the option of ordering other gift cards and selling them. Note that the gift cards must have codes that are between 8 and 16 characters long (numbers or letters) for you to be able to use them at your point of sale.

Order gift cards in the Wix dashboard

Note:
This option is currently available only for merchants based in the US.
  1. Go to gift card templates in your site's dashboard.
  2. Hover over a template and click Customize to select it.
  3. Customize your gift card:
    1. Click Customize.
    2. Add, edit, or delete any of the available elements.
      Tip: To switch to a solid color background, select the background image and set the opacity to 0%, then click Change Background to select a background color.
    3. Click Switch to Back at the bottom to design the back of the card.
    4. Click Done.
  4. Click the Paper Type drop-down and select an option.
  5. Click the Quantity drop-down and select the number of cards you want to purchase.
  6. Click Add to Cart.
  7. Click Continue to Checkout.
  8. Add your shipping details.
  9. Click Save & Continue.
  10. Add your payment details.
  11. Click Submit Purchase.

Order cards through eCard Systems

When ordering physical gift cards through the eCard website, you can choose between quick cards, ready-to-go designs with personalized text, or Custom Cards if you'd prefer to design your own cards or get design help from a professional.

All gift cards are manufactured using a 30 mil litho-quality PVC core with full-color printing on both sides and finished in your choice of gloss or satin matte laminate. They include a durable hi-co magnetic stripe, encoding, and numbering to work seamlessly with your POS.

Note:
Before the cards are printed, eCard Systems, will contact you so you can approve the gift card design.
  1. Go to the gift card order page.
  2. Select an option:
Tip:
Check the FAQ section below for info on file types and sizes that you can upload to eCard.

Step 2 | Enable gift cards in your dashboard

Before you can start selling gift cards at your point of sale, you need to go to your Wix dashboard and enable gift cards for your site.

To enable gift cards:

  1. Go to Gift Cards in your site's dashboard. 
  2. Click Add Gift Card to Site.
Image of the gift card page in the Wix dashboard
Tip:
After clicking Add Gift Card to Site, you do not need to do anything else in the dashboard page or the Editor in order to continue physical gift card setup.

Step 3 | Sell physical gift cards

Once you receive the gift cards you ordered and enable gift cards in the dashboard, you can start selling physical gift cards in person to customers.

To sell physical gift cards:

  1. Access your POS tablet.
  2. Tap Checkout from the menu bar at the bottom.
  3. Tap Gift Cards.
  4. Tap Sell Physical Gift Card.
  5. Take a physical gift card from your supply (one of the plastic cards you purchased).
  6. Choose how to enter the card code:
    • Scan the card's code.
    • Manually enter the card's code.
      Tip: Gift card codes are not case sensitive.
  7. Enter the value of the gift card (up to $1000).
  8. Tap Add to Cart.
  9. Complete checkout as you would for any other product.
  10. Give the physical gift card to your customer.

Step 4 | Accept payment of physical gift cards

When customers want to pay for their order using their gift card, you need to select Gift Card as the payment method. 

To accept gift card payment:

  1. Open the POS tablet. 
  2. Tap Checkout on the bottom bar. 
  3. Process the sale and proceed to checkout.
  4. Select Gift Card under Select Payment Method.
  5. Enter or scan the gift card code and tap Apply.
  6. (If the gift card didn't cover the entire purchase) Click Add Payment and process the balance using another payment method, like cash or card.
Screenshot of Wix retail POS payment screen, with the Gift Card option outlined

FAQs

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