Wix Retail POS: About Your HP Tablet

4 min read
  • This article is about Wix Retail POS tablet for brick & mortar stores. 
  • For info on using POS on a mobile device, click here.
The HP Engage One Prime Tablet is where you make sales, manage staff hours, and more. 

Learn more about:

Setting Up and Activating the Tablet

When you turn on the tablet for the first time, you'll see a step-by-step guide that walks you through the setup process. Connect the tablet to your store's WiFi, then log in to your Wix account. 

Your tablet comes with the Wix POS app pre-installed. When you turn the tablet on, this app is the only one that appears. 
The Wix POS app includes a main menu, always available at the bottom left corner of the screen as well as other links accessible from the bottom bar.

Syncing the Tablet with Your Online Store

When you make changes (add new products, make sales, etc.) at your point of sale or in your online store, the information syncs so it appears after a short time in both platforms. You can also manually sync to speed up the process. 

Updating the POS Software

Check periodically for software update and install them when available. 


If the tablet displays an error message, check out these troubleshooting steps.

Still not working?

If the problem persists, contact Customer Care.