Wix Music: General Troubleshooting

Notes:

Make sure that the files you are uploading meet the requirements. If the file is not supported by Wix Music, you can convert it to another file type.

See our file guidelines for Wix Music.

If your issue relates to music downloads, try disabling the sale and then turning it back on. Learn more about selling your music.

If you are having issues with payments, check that a supported payment gateway is properly connected. Learn how to connect a payment method.