Wix Mobile Apps: Troubleshooting Issues in the Spaces by Wix App

If you have more than one site, some of them could be hidden from the site list. You can sort them using the site drop-down at the top.

Make sure your site search visibility is enabled.

If you aren't getting notified about site visitors, first make sure you've added Wix Chat to your site. You won't be able to see live visitors without the Wix Chat app.

If you are having trouble seeing push notifications in the Spaces app, try the troubleshooting steps below with your supported device.

2.  Check your site notification settings in the Spaces by Wix app:

If you're still experiencing issues, check out the troubleshooting article.

Note: If you had both Spaces app and the Wix app downloaded and stopped receiving push notifications after uninstalling the Wix app, re-download the Wix app and try again.

Change the language of your Spaces app so you can navigate around it easily.

Note: All the app content still appears in the language it was written in. 

If you no longer want to be a member of the Spaces app, you can delete your profile.

Note: Leaving a site does not delete your sites or account. If you want to remove your Wix account completely and stop using Wix, there are 4 steps to follow. Learn more about closing your Wix account. 

Permanently delete your Wix account to erase all of your information from the Wix databases.  

Important: After completing this process, you can no longer use any of your Wix services, your account and all its data will be removed permanently, and Wix will not be able to restore your account or retrieve your data in the future.

Note: This feature is currently available to iOS users only. Learn more about iOS regulation and privacy policy regarding apps and data deletion.

If there's no option to update, it means you're running the most up-to-date version of the app.

View the supported devices and browsers.

For us to best assist you, it helps to have the following information ready: