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Wix Forum: Troubleshooting Live Site Forum Issues

1 min
If you're experiencing issues with the Wix Forum, check out this troubleshooting checklist to help resolve the issue.

Troubleshooting Wix Forum Issues

Some issues may be caused by cookies or cache. For further information on clearing cookies, click here.
Tip:
You can check if the issue you are encountering is cookie or cache related by opening your browser in incognito / private mode and see if the problem persists.
We also recommend:
  1. Disconnecting and reconnecting to your internet.
  2. Opening your site in a different browser.

Still having trouble?

  • Please go through our Technical Assistant, including clearing your browser's cache and cookies, to try to resolve this issue and to check whether you are experiencing a local issue on your computer or with your internet connection. 
  • If you're still having issues after completing the assistant, contact us for help. Let us know which troubleshooting steps you've taken, along with a screenshot or video showing the issue.