Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.

Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.

Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.

Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.

Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.

Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.

Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.

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Wix LearnImprove your skills with our courses and tutorials.

Wix BlogGet tips for web design, marketing and more.

SEO Learning HubLearn to increase organic site traffic from search engines.

Website developmentBuild a custom site using our full-stack platform.

Hire a ProfessionalGet matched with a specialist to help you reach your goals.

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Contacting Wix Customer Care

Sending a Video to Wix Customer Care

Get issues resolved faster by sending us a screen recording of the problem you're experiencing. A screen recorded video can help us understand what the issue looks like from your end, so we can better troubleshoot.

Record your screen from an incognito (private) browsing window, then upload it to the web and send us the video URL when you contact Wix Customer Care.

Recommended programs for recording your screen:

Screencast: Sign up for a Screencast account, then record your video and send us the URL.
Screencastify: Add the Screencastify extension, then record your video and send us the URL.
QuickTime (for Mac): Record your video in QuickTime, then upload it to a video hosting site, such as YouTube, and send us the URL. Make sure the video is set to public so our Experts can view it.

To contact Wix Customer Care for support:

Make sure you're logged in to your Wix account from a computer and click here to get started.

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