Wix Events: Customizing the Checkout Form for Ticketed Events | Help Center

Wix Events: Customizing the Checkout Form for Ticketed Events

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Customizing the checkout form of a ticketed event
FAQs

When guests purchase event tickets, they fill out a checkout form. You can customize this form to gather the exact information you need from each attendee.

Customizing the checkout form of a ticketed event

Update the fields in the checkout form to get the details you need from your guests (e.g. phone numbers).

Note:

First name, last name, and email are required fields on the checkout form. It is not possible to remove them.

To customize the checkout form:

Go to Events in your site's dashboard.
Select the relevant event.
Click the Settings tab.
Click Edit next to Checkout form.
Choose whether to collect info per order or per ticket:
- 1 form per order: Guest fills out the checkout form once, even if buying multiple tickets.
- 1 form per ticket: Guest fills out a separate checkout form for each ticket.
  Tip: Learn more about collecting guest info for individual tickets.
Edit the form text:
1. Hover over any the text fields and click the Edit icon .
2. Edit the text and click the checkmark to save.
Add additional preset fields to the form:
1. Click + Add Fields.
2. Select the field you want to add: Phone number, Address, Date, Comments or Custom Question.
3. Edit the option using the available customizations.
  Note: If you've added a custom question and selected Dropdown Menu, Multiple Choice, or Checkboxes as the response type, you can enter all the options your guests can choose from (e.g. Yes, No) by pressing Enter on your keyboard after every choice.
4. (Optional) Select the Make this info required checkbox.
  Note: When selected, guests cannot RSVP without entering the requested information.
5. Click the checkmark to save.
(Optional) Edit the 'Continue' button text:
1. Hover over Continue and click the Edit icon .
2. Edit the button text and click the checkmark to save.
Click Save at the top right.