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In this article
  • Customizing the checkout form of a ticketed event
  • FAQs
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  5. Creating your event
  6. Wix Events: Customizing the Checkout Form for Ticketed Events

Wix Events: Customizing the Checkout Form for Ticketed Events

In this article
  • Customizing the checkout form of a ticketed event
  • FAQs
When guests purchase event tickets, they fill out a checkout form. You can customize this form to gather the exact information you need from each attendee.

Customizing the checkout form of a ticketed event

Update the fields in the checkout form to get the details you need from your guests (e.g. phone numbers).
Note:
First name, last name, and email are required fields on the checkout form. It is not possible to remove them.

To customize the checkout form:

  1. Go to Events in your site's dashboard.
  2. Click Manage next to the relevant event.
  3. Click the Settings tab.
  4. Click Edit next to Checkout form.
  5. Choose how to collect guest info:
  6. Edit the form text:
    1. Hover over a text field and click the Edit icon .
    2. Edit the text and click the checkmark to save. 
  7. Add new fields to the form:
    1. Click + Add Fields.
    2. Select the field you want to add (e.g. phone number, address, custom question).
      Note for custom questions: If you're using the dropdown menu, multiple choice or checkboxes response type, press Enter / Return key on your keyboard after each choice. 
    3. (Optional) Select the Make this info required checkbox.
    4. Click the checkmark to save. 
  8. (Optional) Edit the Button text: 
    1. Hover over the current text and click the Edit icon .
    2. Edit the text and click the checkmark to save.
  9. Click Save at the top right.
A screenshot of a Checkout form for a ticketed event.

FAQs

Click a question below to learn more about customizing the checkout form.

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