Wix Events: Broadcasting a Message to Guests Using the Wix Owner App

2 min read
With the Wix Owner app, you can broadcast a message to all your guests at once using Wix Chat, email or SMS. You decide the best way to provide people with updates about your event.
Guests who already downloaded a members app (e.g. Spaces by Wix) receive a broadcasted message there. If they are not members of your site on the members app, they receive your message as an email instead.

To broadcast a message to guests:

  1. Go to your site in the Wix Owner app.
  2. Tap Manage  at the bottom.
  3. Tap Events.
  4. Tap Published Events
  5. Tap the relevant event.
  6. Tap the Message icon   at the top right.
  7. Tap Message guests.
  8. Select the checkbox(s) next to the guests you want to message, then tap Next.
    Note: The options in this section vary according to the types of tickets you create for your event.
  9. Tap the channel drop-down and select how you want to send your broadcast message:
    • Chat: Broadcast a live chat to guests. To use this option, you must have the Wix Chat app on your site.
    • Email: You can broadcast an email to guests if they have provided their email address and it is saved in your contacts.
      Note: When sending a message to over 100 guests, you are directed to do so through Gmail.
    • SMS: Send an SMS message directly to contacts. This option is only available if you have purchased a Business Phone Number
  10. Compose your message. 
  11. (Optional) Tap the icons to add a saved reply, an image, or send an item (e.g. coupon).
  12. Tap Send.

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