Wix Bookings: Sending a Broadcast Message Using the Wix App

2 min read
From the Wix app you can broadcast a message to all the participants of a specific session to inform them of any important updates.
A screenshot showing how to send a broadcast message to participants from the Wix Owner app.

To send a broadcast message to the participants of a session:

  1. Go to your site in the Wix app.
  2. Tap the Manage icon.
  3. Tap Booking Calendar.
  4. Tap to select the relevant session.
  5. Tap the Broadcast icon .
  6. Tap on the contacts you want to send a broadcast message to. The contacts receive the messages separately (not as a group message).
  7. Tap Next.
  8. Tap the channel drop-down at the bottom left and select how you want to send your broadcast:
    • Chat: Send a chat message to members. They will see the message in their member app (e.g. Spaces by Wix). To chat with members, make sure you've installed Wix Chat on your site.
    • Email: Send a broadcast message via email to contacts who have provided an email address that is saved in your contact list.
    • SMS: Broadcast via SMS to clients if they have provided their contact numbers.
      Note: Make sure you've purchased a business phone number
  9. Compose your broadcast message. You can also attach elements to your message.
  10. Tap Send.
Note:
For group bookings, you can only contact the member who made the booking, not their guests. 

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