# Wix Bookings: Sending a Broadcast Message Using the Wix App

Source: https://support.wix.com/en/article/wix-bookings-sending-a-broadcast-message-using-the-wix-owner-app (updated 2025-07-02)
Related: Wix developer documentation, https://dev.wix.com/docs/llms.txt; Help Center index, https://support.wix.com/en/llms.txt

From the Wix app, broadcast a message to all participants of a specific session to share any important updates. Send a chat message, email or SMS to everyone booked for your service with one click. Each client receives the message individually, not as a group. 

  
 Use broadcast messages to keep clients updated on appointments, class sign-ups, or course updates across various channels. For example, send a broadcast message to all clients who have booked into a Monday online class reminding them of the class date and start time.

![A screenshot showing where to send a broadcast message and how it looks.](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e8d9ab8e-d3c2-427f-a4f2-1e90c04f91d4/2024/10/21/94b4891e-6af9-4925-a76f-2302dc980f24/4a640d15-5f6c-447f-bdd3-0c1a157e9e2c.png)

> **Important:** You must have a [Business Phone Number](https://support.wix.com/en/article/business-phone-number-getting-a-phone-number) to send an SMS message.

> **Notes:**
>
> * Sending marketing texts is regulated worldwide and you maybe be subject to [3rd-party regulations](https://www.twilio.com/legal/messaging-policy). SMS messages that violate our terms of use may be filtered. Learn more about Wix's [messaging terms of use](https://www.wix.com/about/virtual-number-terms).
> * You must have already invited clients to your booking in order to send a broadcast.
> * For group bookings, only the member who made the booking can be contacted, not their guests.

### To send a broadcast message to the participants of a session:

1. Go to your site in the Wix app.
2. Tap **Manage** ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2021/04/12/3fc0f98c-0997-47b3-b7bd-6ae31a67e078/ce9c0fe5-f60d-4448-8fc2-9ba4cf636f93.png) at the bottom.
3. Tap **Calendar** under **Booking Calendar**.
4. Tap to select the relevant session.
5. Tap the **Broadcast** icon ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/6c3762e1-9c1a-4295-a5a9-bf8de5216635/2023/11/30/b99fefd8-0b66-4f44-8800-11ae2f47a5bd/2842cbf6-baa9-4c78-a949-832f12e84698.png).

![A screenshot showing how to send a broadcast message to participants from the Wix Owner app.](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/6c3762e1-9c1a-4295-a5a9-bf8de5216635/2023/11/30/da6a7d81-e83a-4e71-a823-27d34b65af02/2c8373dd-73eb-4466-a294-b6c1dc9576b8.png)

1. If it is the first time, tap **Get Started**.
2. Tap the checkbox next to the contacts you want to broadcast a message to. Each contact receives the message individually, not as a group.
3. Tap **Next**.
4. Tap the channel drop-down at the bottom left and select how you want to send your broadcast:  
   * **Chat:** Send a chat message to members. They will see the message in their member app (e.g. Spaces by Wix). To chat with members, make sure you've installed [Wix Chat](https://support.wix.com/en/article/wix-chat-an-overview) on your site.  
   * **Email:** Send a broadcast message via email to contacts who have provided an email address that is saved in your contact list.  
   * **SMS:** Broadcast via SMS to clients if they have provided their contact numbers.  
   **Note:** Make sure you've [purchased a business phone number](https://support.wix.com/en/article/business-phone-number-getting-a-phone-number#step-1-purchase-a-business-phone-number).
5. Compose your broadcast message. You can also [attach elements](https://support.wix.com/en/article/wix-inbox-sending-messages-and-attaching-elements) to your message.
6. Tap **Send**.