header-logo
Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.
Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.
Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.
Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.
Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.
Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.
Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.
Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.
Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image
In this article
  • Deleting Wix AI Site Chat from your site
  • FAQs
  1. Home
  2. Managing your business
  3. Managing your customers
  4. Wix AI Site Chat
  5. Wix AI Site Chat: Deleting the Chat from Your Site

Wix AI Site Chat: Deleting the Chat from Your Site

In this article
  • Deleting Wix AI Site Chat from your site
  • FAQs
Important:
Wix AI Site Chat is no longer available to install on new sites.  Wix Smart Chat is replacing it as the new AI and manual chat solution.  Learn more about Wix Smart Chat.
Wix AI Site Chat provides a customized on-site chat interface that lets site visitors engage in natural conversations with AI, access support with ease, and more. If you no longer wish to provide this service, you can delete the chat from your site.
Deleting the AI chat from your site will uninstall the app from your site dashboard. Even after uninstalling it, you'll still have access to all previous chats through Wix Inbox.
Not sure you want to uninstall the AI Site Chat?
If you're unsure about permanently uninstalling Wix AI Site Chat, read about alternative solutions in the FAQ section below. 

Deleting Wix AI Site Chat from your site

To remove the AI Site Chat completely, all you need to do is delete the chat widget from your editor and then publish the site. 

To delete Wix AI Site Chat:

  1. Go to your editor.
  2. Select the chat widget in your editor.
    Tip: It's usually located on the bottom right or left of the page.
  3. Press Delete on your keyboard.
  4. Click Publish to make the changes go live.
A screenshot of the AI chat widget in the Wix editor.

FAQs

Click a question to learn more about deleting Wix AI Site Chat.

Did this help?

|
Hire a ProfessionalGet matched with a Wix Partner who can help you reach your site goals.
Start Now

Helpmate

Hello

Need a bit more guidance?
Unlock personalized helpLog in to get the most out of Helpmate.