Turning Off the Auto Renewal for a Wix Premium Plan

Did You Know?
Turning off auto-renewal automatically ends your plan at the end of its subscription period. To make sure your website stays live, change your subscription plan instead. Learn More
To ensure that your site remains live at all times, Premium plans are set to renew automatically at the end of the subscription period. If you don't want to continue with your plan, you can turn the auto-renewal off.
Still within the first 14 days?
When paying by credit card, Premium plans come with a 14 day trial period. If you turn the auto renewal off within this period, your plan is canceled immediately. To continue until the end of the subscription period, wait until the first 14 days have passed.

To turn the auto renewal off:

  1. Go to Premium Subscriptions in your Wix account.
  2. Click the Show More icon next to the relevant plan.
  3. Click Cancel Plan.
  4. Click Cancel Now.
  5. Provide the reason for cancellation and click Cancel Now.
For Premium plans purchased after July 1, 2018:
The renewal date is 14 days before the anniversary of the purchase date (the exact date is shown next to Renewal in the payment details). Wix sends reminder emails starting 30 days before this date. If you do not want your plan to renew, you must turn the auto-renewal off before this date.

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