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Troubleshooting Pending PayPal Payments

3 min
Payments made through PayPal may have a Pending status. This is shown in the Payments page in your site's dashboard. 
A screenshot showing that payments have a pending status
In many cases, the payment will show as pending because PayPal has not yet processed the payment. Processing can take up to 24 hours.
If, after 24 hours, you still see a Pending status on your PayPal payment, you can follow the troubleshooting steps below in order to understand or remedy the reason for that status. 

Still need help?

If after trying the troubleshooting steps above, your payments are still showing as Pending, contact us and we'll be happy to help.
A screenshot showing that payments have a pending status