Troubleshooting iPad and Tablet Live Site Issues

3 min read
Wix sites are compatible for viewing on iPads and tablets. All tablet devices, regardless of operating system, display the desktop version of your site. 

Keep in mind that iPads and tablets do not have the same capabilities as desktop computers, and larger sites may take longer to load. Additionally, some features may not function the same on iPads and tablets (e.g. visitors can tap their screens but cannot hover over elements on your site).
You can edit your ADI sites from a mobile device with Wix on Mobile or in the Wix Owner app. If your site is not an ADI site, it is currently not possible to edit it on a mobile device, tablet, or other touchscreen device. Click here to vote for this feature. 

Resolving General Issues

To resolve general iPad or tablet live site issues:
  1. Make sure you are using the most recent version of Chrome or Safari on a supported operating system (click Supported browsers and operating systems for iPads and tablets below).
  2. Clear your browser's cache and cookies:

Resolving Specific Issues

Click below to learn how to resolve specific iPad or tablet live site issues:
Android tablets and iPads do not support video backgrounds or parallax scrolling.
Check out Editor X:
Editor X is an advanced creation platform for designers and web professionals. It allows you to create fluid sites that you can design for every screen using tools like breakpoints, CSS grid and flexbox technology. Click here to see our responsive templates.

Learn more about Editor X using our resources below:
  • A guided tour introducing our new workspace.
  • Academy X where you can take short lessons and practice exercises to see what's new and learn how to streamline your editing process. 
  • Editor X YouTube channel where you can find webinars, classes and video tutorials made by  graphic designers. 
  • Community Forum where you can get updates on new features, find out what other users are doing and get help from the community whenever needed.
  • Editor X help center with all the instructions and explanations you need. 

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