Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.

Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.

Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.

Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.

Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.

Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.

Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.

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Wix LearnImprove your skills with our courses and tutorials.

Wix BlogGet tips for web design, marketing and more.

SEO Learning HubLearn to increase organic site traffic from search engines.

Website developmentBuild a custom site using our full-stack platform.

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Managing your business

Connecting a business email

Connecting a Business Email Hosted Elsewhere

Resolving Email Issues

Important:

Make sure your domain is connected properly to Wix before taking any actions below.

To resolve email issues:

If your domain is connected to Wix via name servers: Ask your domain host for the MX records and enter them in the domains section of your Wix account. Learn more about adding or updating MX records.
If your domain is connected to Wix via pointing: Contact your domain host for assistance with managing your mail-related records as your DNS records are managed by them.
If you purchased personalized business email(s) from Wix: Check that your domain is active, your MX records are correct, and your business email is set up properly. If you're still having difficulties, click here.

Note:

It may take up to 48 hours for DNS changes to update. Learn more about domain propagation.

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