Business Email: General Troubleshooting
5 min read
Experiencing issues with your domain-based email? Review the troubleshooting steps below to solve your business email problems.
In this article, learn how to solve issues for:
Google Workspace business emails purchased from Wix
To resolve issues with Google Workspace business emails purchased from Wix, try the following:
Check that your domain is active
Check your MX records
Make sure you have set up your business email correctly.
Business emails purchased outside of Wix
To resolve issues with business emails purchased outside of Wix, try the following:
Check that your domain is active
Check your MX records and any other required DNS records
Still need help?
If you're still having issues with your domain-based email, contact Wix Customer Care and we'll be happy to assist you.
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