Request: Chat with a Customer Care Expert for Support
Feature Request
Great News! We’ve released this feature!
We are excited to announce that chat support with Wix Customer Care is now available in certain languages. If chat support is available in your language, you'll see this option when creating a contact request:

Let us direct you to the right Expert
Even if chat support is not available in your language, we're still here to help. Make sure you are logged in from a computer and click here to contact Wix Customer Care for support.
Language | Live Chat Operating Hours |
---|---|
English | Monday-Friday 2AM-6PM ET |
Dutch | Monday-Friday 9AM-6PM CEST (GMT+2) |
French | Monday-Friday 8AM-12AM, Sunday 9AM-6PM (GMT +2) |
German | Every Day 8AM-9PM CEST (GMT+2) |
Hebrew | Sunday -Thursday 9AM-8PM GMT+3 |
Italian | Monday-Friday 9AM-6PM CEST (GMT+2) |
Japanese | Monday-Friday 9AM-9PM JST (GMT +9) |
Polish | Monday-Friday 9AM-6PM CEST (GMT+2) |
Portuguese | Every Day, 8AM-12AM (GMT) |
Spanish | 24/7 |
Turkish | Monday-Friday 11AM-8PM MSK (GMT+3) |
Note:
We offer callback services in Korean. Chat services are not available in this language.