Request: Chat with a Customer Care Expert for Support
Feature Request
Great News! We’ve released this feature!
We are excited to announce that chat support with Wix Customer Care is now available in certain languages. If chat support is available in your language, you'll see this option when creating a contact request:
Let us direct you to the right Expert
Even if chat support is not available in your language, we're still here to help. Make sure you are logged in from a computer and click here to contact Wix Customer Care for support.
Language | Live Chat Operating Hours |
|---|---|
English | Monday-Friday 2AM-6PM EST |
French | Monday-Friday 6AM-10PM UTC |
German | Every day 6AM-7PM UTC |
Hebrew | (Holiday hours) Sunday-Thursday 8AM-4:30PM (GMT +3) Regular hours resume October 1st: Sunday-Thursday 9AM-8PM (GMT +3) |
Italian | Monday-Friday 7AM-4PM UTC |
Korean | Monday-Friday 8AM-4PM KST (GMT+9) |
Portuguese | Monday-Friday 4AM-8PM EST |
Spanish | Monday-Friday 4AM-8PM EST |
Turkish | Monday-Friday 8AM-5PM UTC |
Note:
We offer callback services in Dutch and Japanese. Chat services are not available in these languages.