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Request: Chat with a Customer Care Expert for Support

Feature Request|Great News! We’ve released this feature!
We are excited to announce that chat support with Wix Customer Care is now available in certain languages. If chat support is available in your language, you'll see this option when creating a contact request: 
A screenshot of selecting the Live Chat option when contacting Wix Customer Care.
Let us direct you to the right Expert
Start a Chat Request
Even if chat support is not available in your language, we're still here to help. Make sure you are logged in from a computer and click here to contact Wix Customer Care for support.
Language 
Live Chat Operating Hours
English
Monday-Friday 2AM-6PM EST
French
Monday-Friday 6AM-10PM UTC
German
Every day 6AM-7PM UTC
Hebrew
Sunday-Thursday 9AM-3PM (GMT +3) 
Italian  
Monday-Friday 7AM-4PM UTC
Portuguese  
Monday-Friday 3AM-6PM EST (6AM-9PM UTC)
Spanish
Monday-Friday 4AM-8PM EST
Turkish
Monday-Friday 8AM-5PM UTC
Notes:
  • We offer callback services in Dutch and Japanese. Chat services are not available in these languages.  
  • We offer email support in Russian and Korean. Chat and callback services are not available in these languages. 
Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion. They do not represent a promise, commitment or guarantee of future availability or implementation, and should not be relied upon in making purchasing decisions.

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