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Request: Chat with a Customer Care Expert for Support

Feature Request|Great News! We’ve released this feature!
We are excited to announce that chat support with Wix Customer Care is now available in certain languages. If chat support is available in your language, you'll see an option to start a live chat when creating your support request: 
Screenshot of selecting the live chat option when contacting Wix Customer Care.
Let us direct you to the right Expert
Even if chat support is not available in your language, we're still here to help. Make sure you are logged in from a desktop computer and click here to contact Wix Customer Care for support.
Language 
Live Chat Operating Hours
English
Monday-Friday 2AM-6PM EST
Dutch
Monday-Friday 8AM-5PM UTC 
French
Sunday-Friday 7AM-10PM UTC
German
Sunday-Friday 7AM-8PM UTC
Hebrew
Sunday-Thursday 9AM-3PM (GMT +3) 
Italian  
Monday-Friday 7AM-4PM UTC
Portuguese  
Sunday-Friday 4AM-9PM GMT-3 (7AM-12AM UTC)
Spanish
Sunday-Friday 3AM-8PM EST (8AM-1AM UTC)
Turkish
Monday-Friday 8AM-5PM UTC

FAQs

Click below for answers to common questions about contacting Customer Care for chat support. 
Screenshot of selecting the live chat option when contacting Wix Customer Care.