Help Center
    Help Center
  1. Need more help?
  2. Contacting Wix Customer Care
    3. Request: Chat with a Customer Care Expert for Support

Request: Chat with a Customer Care Expert for Support

Feature Request|Great News! We’ve released this feature!
We are excited to announce that chat support with Wix Customer Care is now available in certain languages. If chat support is available in your language, you'll see this option when creating a contact request: 
A screenshot of selecting the Live Chat option when contacting Wix Customer Care.
Let us direct you to the right Expert
Even if chat support is not available in your language, we're still here to help. Make sure you are logged in from a computer and click here to contact Wix Customer Care for support.
Language 
Live Chat Operating Hours
English
Monday-Friday 2AM-6PM EST
Dutch
Monday-Friday 8AM-5PM UTC 
French
Sunday-Friday 7AM-10PM UTC
German
Sunday-Friday 7AM-8PM UTC
Hebrew
Sunday-Thursday 9AM-3PM (GMT +3) 
Italian  
Monday-Friday 7AM-4PM UTC
Portuguese  
Sunday-Friday 4AM-9PM GMT-3 (7AM-12AM UTC)
Spanish
Sunday-Friday 3AM-8PM EST (8AM-1AM UTC)
Turkish
Monday-Friday 8AM-5PM UTC
Notes:
  • We offer callback services in Japanese. Chat services are not available in this language.  
  • We offer email support in Russian and Korean. Chat and callback services are not available in these languages. 
Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion. They do not represent a promise, commitment or guarantee of future availability or implementation, and should not be relied upon in making purchasing decisions.

Related content

Contacting Wix Customer Care for Support

Hire a Professional

Get matched with a Wix Partner who can help you reach your site goals.
Get Matched