Wix Online Programs: About Automations for Your Program

In this article

Preinstalled Automations
Custom Automations
Choose a trigger
Choose an action
FAQs

Boost your site's success with minimal effort by creating automations to manage your program. Automations streamline repetitive tasks and help you hit your marketing targets. Think of them as a combination of triggers and actions—like sending a welcome email when someone joins your program. You can use built-in triggers and actions, or customize your own.

Ready to create automations for your program?

Go to Automations in your site's dashboard.

A screenshot of the Online Programs app in the automation flow

Preinstalled Automations

When you add Online Programs to your site, some automations are preinstalled to help everything run smoothly. These include notifications sent to participants, for example, when a join request is approved, and notifications sent to you, for example, when someone completes a program. This helps you save time and stay on top of program activity. Learn to view and manage preinstalled automations.

A screenshot of Wix automations in the site dashboard

Note:

The pre-installed Remind participants to complete steps automation includes 2 actions: Send an email and Send a push notification. You can control each action separately or remove one if it's not relevant to your program.

Custom Automations

Choose a trigger

Select the Online Programs app in the automation flow to see its triggers. A trigger is an event that a member or participant does involving your program. This event initiates an automatic response. You can choose from a list of available triggers and select specific programs.

For example, you can remove a participant when they complete a self-paced program. To do so, use the trigger "Participant completes the program". Add a delay of 3 days, and the action "Remove participant", for a specific program.

The built-in triggers for Online Programs are:

Member pays for a program
Member joins a program
Participant completes a step
Participant leaves a program
Participant completes a program
Member's join request declined
Member invited to join a program
Reminder to complete steps
Member's join request approved
Offline payment declined
Program ended without all steps completed
Certificate available to download
Program end date has passed
Payment failed
Participant manually added to program

Choose an action

Select actions that respond to your trigger. You can choose general actions like sending an email or updating Google Sheets. You can also use the specific Online Programs action: Remove a participant. For example: Combine "Program end date has passed" with the action "Remove participant". This will remove participants from a program when it ends.