Online Programs: About Automations for Your Program

Run a successful program on your site while minimizing your workload. Create automations that help you manage your program. Automations can help you reduce routine tasks and reach your marketing goals. This is because automations are a combination of triggers and actions. For example, a participant joining your program can be a trigger that sends out a welcome email. You can use common triggers and actions or create your own customized automations. Learn more about creating automations. 

Select the Online Programs app in the automation flow to see its triggers. A trigger is an event that a member or participant does involving your program. This event initiates an automatic response. You can choose from a list of available triggers and select specific programs. 

For example, you can remove a participant when they complete a self-paced program. To do so, use the trigger "Participant completes the program". Add a delay of 3 days, and the action "Remove participant", for a specific program.

Select actions that respond to your trigger. You can choose general actions like sending an email or updating Google Sheets. You can also use the specific Online Programs action: Remove a participant. For example: Combine "Program end date has passed" with the action "Remove participant". This will remove participants from a program when it ends.

Participants that are removed by an automation are labeled as Auto-Removed.