Connecting Your Instagram Feed to Your Instagram Business Account
You can connect the Instagram Feed app to your Instagram business account to get insights into your posts and followers.
Connecting an Instagram business account gives you access to features such as showcasing post comments and replies and a separate gallery for IG hashtags.
Important:
- You must have a Facebook account to connect an Instagram business account.
- You need to convert your Instagram personal account to a business account and connect it to a Facebook page before you can connect it to the Instagram Feed app.
- If you want to switch your business account back to a personal account, you need to disconnect your account before you switch.
Tip:
- You can also connect the Instagram Feed app to an Instagram personal account. Learn how
- If you have an Instagram creator account, you can follow the steps below to connect it.
Learn how to:
Connecting your Instagram business account
Follow the steps below to connect your Instagram Feed app to your Instagram business account.
To connect your account:
- Add the Instagram Feed app to your site.
Show me how
on the left side of your Editor.
on the top bar.2. Click the app in your Editor.
3. Click Settings.
4. Click Connect Business Account.
5. Choose your profile in the Log In With Facebook pop-up.
6. Select the Instagram business account profile you want to use.
Important: You should select only one Instagram account.
Important: You should select only one Instagram account.
7. Select the Facebook page that is connected to the Instagram account you chose in step 6.
Important: You should select only one Facebook page.
Important: You should select only one Facebook page.
8. Click Next.
9. Review the permissions that the Instagram Feed app requires.
10. Click Done.
11. Click OK.
Want to customize the design of your feed?
Learn more about setting up your Instagram Feed app.
Switching to an Instagram business account
If you already connected an Instagram personal account to the Instagram Feed app, follow the steps below to switch to a business account.
To switch your account:
- Click the app in your Editor.
- Click Settings.
- Click Switch to Business Profile.
- Click Continue in the pop-up window.
Important:
If you have problems switching your account, try clearing Wix cookies from your browser before connecting.
Disconnecting your Instagram business account
Follow the steps below if you want to disconnect your Instagram business account and connect a different account.
To disconnect your account:
- Click the app in your Editor.
- Click Settings.
- Click Disconnect at the bottom.
Troubleshooting Instagram business account issues
If you are experiencing issues connecting the Instagram Feed app for your Instagram business account, try the steps below:
Step 1 | Disconnect your Instagram personal account if you have issues switching
Step 2 | Make sure that you converted your Instagram account
. Step 3 | Check that your Facebook page is connected to your Instagram Business account
Step 4 | Make sure that you're signed in to the correct Facebook account
Step 5 | Reconnect your Instagram account if it was disconnected
Step 6 | Make sure that off-Facebook activity is enabled in your Facebook account
at the top right.
Still not working?
If the problem persists, contact us and provide us with the information below.
Information to add to your support ticket
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