Connecting PayU India as a Payment Provider

For more information, please visit this dedicated PayU page.

Since July 01, 2022, Indian regulations require all credit card payments to comply with tokenization rules. Wix has made the relevant changes on the checkout experience to redirect your customers to the PayU India page to complete their payments.

If you are having issues accepting payments, disconnect PayU India and then reconnect using the steps in this article.

Using PayU India, you can offer customers the option to pay in installments.

To enable installment payments:

For further details, please contact PayU India.

In order to accept online payments, you must connect a payment provider. For PayU India, follow the steps above to accept online payments. Once connected, you need to have your account successfully verified to receive payouts.

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans. 

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. 

To offer recurring payments, you must connect a payment provider that supports recurring payments.

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments. 

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Ensure that your PayU India account has been created using this link: https://payu.in/plugins/wix

If the account has not been created from that link, it cannot be connected to Wix.

Once created, contact PayU India to be sure that your account is active before you attempt to connect it to Wix. PayU will be happy to assist you in connecting your account. 

If the problem persists, you may be able to fix the issue by troubleshooting common connection issues.