Business Phone Number: Blocking a Phone Number

2 min read
Block a contact from calling you from your Inbox. Once you've blocked a number, the conversation is deleted and the number is added to your blocked numbers list.
Important:
Blocking a number is only available if you have purchased a business phone number. If you do not have a business phone number you can still report a message as spam.

To block a phone number:

  1. Go to Wix Inbox.
  2. Select the conversation you want to block.
  3. Click the Show More icon  next to the contact name.
  4. Click Block Number.
    Note: If both the email and phone number of the contact are listed click Report & Block to block the phone number and report the email address as spam.


  5. Click Block & Delete to confirm. 
The conversation is deleted from your Inbox and the contact is blocked. You can view all your blocked numbers in the blocked numbers list
Tip:
You can also block a number from Inbox in the Wix Owner app. Tap the Show More icon  at the top of the conversation you want to block and tap Block Number.
Note: Click Report & Block if both the email and phone number of the contact are available.

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