Business Phone Number: Blocking a Phone Number | Help Center

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Business Phone Number

Business Phone Number: Blocking a Phone Number

2 min

Block a contact from calling you from your Inbox. Once you've blocked a number, the conversation is deleted and the number is added to your blocked numbers list.

Important:

Blocking a number is only available if you have purchased a Business Phone Number. If you do not have a Business Phone Number, you can still report a message as spam.

To block a phone number:

Dashboard

Wix app

Go to Wix Inbox in your site's dashboard.
Select the conversation you want to block.
Click the More Actions icon next to the contact name.
Click Block Number.
Note: If both the email and phone number of the contact are listed, click Report & Block to block the phone number and report the email address as spam.
Click Block & Delete to confirm.