Business Phone Number: Blocking a Phone Number
2 min read
Block a contact from calling you from your Inbox. Once you've blocked a number, the conversation is deleted and the number is added to your blocked numbers list.
Important:
Blocking a number is only available if you have purchased a Business Phone Number. If you do not have a Business Phone Number, you can still report a message as spam.
To block a phone number:
Dashboard
Wix app
- Go to Wix Inbox in your site's dashboard.
- Select the conversation you want to block.
- Click the More Actions icon next to the contact name.
- Click Block Number.
Note: If both the email and phone number of the contact are listed, click Report & Block to block the phone number and report the email address as spam.
- Click Block & Delete to confirm.
What's next?
The conversation is now deleted from your Inbox and the contact is blocked. You can view all your blocked numbers in your blocked numbers list.