Allowing Customers to Pre-Order Products | Help Center

Learn how to use Wix to build your site and business.

Design and manage your site using intuitive Wix features.

Manage subscriptions, plans and invoices.

Run your business and connect with members.

Learn to purchase, connect or transfer a domain to your site.

Get tools to grow your business and web presence.

Boost your visibility with SEO and marketing tools.

Get advanced features to help you work more efficiently.

Find solutions, learn about known issues or contact us.

Improve your skills with our courses and tutorials.

Get tips for web design, marketing and more.

Learn to increase organic site traffic from search engines.

Build a custom site using our full-stack platform.

Get matched with a specialist to help you reach your goals.

Home

Managing your business

Business solutions & apps

Wix Stores

Managing products and categories

Allowing Customers to Pre-Order Products

4 min

In this article

Enabling pre-orders for a product
FAQs

Let customers pre-order anticipated, new products or out-of-stock items to make sure you don't miss potential sales.

Customers click the Pre-Order button to purchase a product as they would for any other shop item. As soon as it's in stock, you can fulfill it.

Important:

When you get new stock and update the stock levels, you need to take into consideration the products that are pre-ordered.

Enabling pre-orders for a product

You can enable pre-order while creating or editing a product. This makes the Pre-Order button appear automatically when the product or one of its variants is out of stock.

For example, you can create a new product with 50 items in stock and enable pre-order. As long as the product is in stock, customers can purchase it. When the product is out of stock, the "Add to Cart" button changes to "Pre-Order".

Notes:

Pre-order is not currently available through the standalone Add to Cart button.
When customers pre-order a product, they pay the full amount in advance. It's not possible to collect partial payment at checkout.

To enable pre-ordering:

Click the Pre-order toggle to enable it.

Enter a short pre-order message.
Tip: It's recommended to add a message about when the product should be available (e.g. Ready to ship by mid-May). The note appears above the pre-order button.

(Optional) Limit the number of possible pre-orders:
1. Click Limit to.
2. Enter the maximum number of pre-orders you can accept.

Limiting pre-orders:

Set a limit if you think you might get more pre-orders than you can handle.
To be able to set a limit, you must track specific inventory amounts.
If the product has variants, the limit is placed per variant. This means that if you limit to 10, and your product comes in 2 colors and 2 sizes, each of the 4 variants is limited to 10.