Accepting Transferred Site Ownership

Site transfers must be initiated from the site owner's account. Once they initiate the transfer, you'll receive an email and you can follow the steps above. If someone created your site for you in another account, contact them and ask them to follow the relevant steps below to transfer the site to you:

If the site owner is no longer available, or you wish to verify ownership, you can fill out the Wix Account Recovery form. Make sure to fill out the entire form (even if you're not completely sure of the answers), and add a detailed explanation of your case, so we can properly verify your ownership. Don't forget to provide us with a valid contact email so we can respond to you.

After you submit the form, our team will analyze and review your request.

The billing information that you add during the transfer process is used to renew your paid services at the end of the subscription period. You are not charged while accepting the transfer. These services are set to renew automatically. If you do not want them to, you can switch the auto renewal option off. 

No, currently it is not possible to transfer a Wix Payments account.

The transfer invite is valid for 3 days only. If you don't accept the transfer within 3 days, the invite expires. Once it expires you can ask the original owner to send the invite again either via email or direct link.

Yes, site media is associated with a specific Wix site. If you receive a transferred site, you'll have access to all the media files that were uploaded to it. You can find these files in the transferred site's Media Manager. Learn how to access the Media Manager.